Yes it is a matte finish. I'm thinking that's where problem isSome powder coat finishes will do that. May have to use a high tack vinyl. Years ago I made some labels to go on a matte powdercoat. IIRC I used a permanent 4 mil that had over 2 mils of adhesive.
This was a matte finish and had cured for 4-5 days. Vinyl was printed 3M IJ180CV3. I cleaned it thoroughly with 70% Iso. I feel pretty confident it was clean. As for customer cleaning it, I don't think so but can't be positive. I don't think they cleaned it at all. Not sure what the deal is.Powder coating cures within 30 minutes usually, unless it's seriously very thick, but even then, not very long. Sounds like some contaminate was on there and you didn't clean it properly or someone tried to clean it at the customer's place and used the wrong chemicals.
I recently made 1,000 decals for our fleet of trucks only to learn a majority of them we put on LEP and peeling when I was told they would be applied to glass. It is good to hear you have had success with DPF800 as that was my thinking if I have to remake them.its been hashed out here before, a few times, powder coat needs to be treated like a LSE plastic.
Arlon DPF8000 would be my recommendation.
edited to add the description of powder coating, if anyone is interested in the what&why
Just like paint, there are a million different types. It's pigments and resins and you also get what you pay for.I am totally unfamiliar with powder coating as far as application, but I'm pretty sure not all powder coats are made equally. Anybody with actual powder coating experience on here? WTF is the powder made from? Is it different for different colors/finishes?