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Today i recived the CR board from Atlantic. Took a month, a few emails to get some news and find out what had happened, but finally is here. I have installed and seems to work well, but apparently did not solve my problem because I still get the error E068 on the screen. If see the post about...

Hi there I need help, again with the error E068 CR encoder. This is a curse.... I tried all the tips about the CR strip, (i clean & checked the strip and changed with a new one, the carriage is moving smooth..) I changed the CR Board, but still having the same error. I checked the CR motor...

Sorry, signature changed.

I recived an answer from Ernie saying that the shipmnet was hung up in customs and was returned back to him... strange, the first shipmnet take a week or less to arrive here, and didn't had problems in customs using USpostal... I asked for some shipment receipt, and i didn't recive nothing...

Is there anyone who has had contact with Ernie Radicchi from Atlantic Computer Devices? thanks

I send a PM to the user ernierad, waiting some answer about the shipmnet of the board that i payed a month ago, and i'm still waiting.

Im Augusto from Barcelona, waiting my CR BOARD for a MUTOH RHII, that i payed to you the 1st of September. WHEN I WILL RECIVE THE BOARD, MAN? I PAYED FOR IT AND I NEED IT URGENTLY, YOU UNDERSTAND THAT?! I DON'T HAVE MONEY TO THROW AWAY, AND I TRUSTED IN YOU BECAUSE SEEMED TO KNOW WELL YOUR...

Yeah, i know that, the guy in western union give me the same advice. I will search info about this Section 73 protection, here in Spain, thanks. But the first time he could keep the money and not send anything, however in a week i had the board here. So for this transaction i trusted in that...

Hi All I'm a owner of two Mutoh Rockhopper II. The last year i bought from Atlantic Computer Servcies (Ernie Radicchi...), the motherboard for one of these plotters, because mine had a problem with a head fuse, and trying to change it i burnt the board. The board arrive in a week +/-, and after...

HI there! i have a Mutoh Rockhopper II (Falcon II in US), and give me the same error E068 ERR CR ENCODER. I cleaned the rails, and the enconder. This is ok, doesn't has any part bended. I checked the connection of the covers, and are ok (J155 R AND J156 L). One note. I changed the...

Hi there! I need the service manual for rockhopper II, too Anyone can helpme? I'm registered in mutoh's website, but the there i only found operations manuals and profiles... Any help? thank you!

Letterman7: First of all, I registered into the site, and then sent an email using "send inquiry". After 5 days, i recived the offer for the printheads, but the guy forgot to tell me how i can make the payment. (cos in the website i didn't find any BUY button..) Now i'm waiting the answer, but i...

Hi again, ppl Need to know how to enter in the service tech mode in a Rockhopper II/ Falcon II? I changed 2 printheads so i want to enter the serials numbers of them in the machine and align the printheads. Exist a PDF that expalin how to do it? or somebody know how to do it? I know that...

So, by now the result is 2-1 heh I'm wating the payments of 2 works to buy 2 printheads for a Rockopper II. In the printhead i save the 45% of the price if i buy them here in spain. The cost of shipping practically no influence on the final price. And the most important, the printhead are...

Hi! I don't know if this is the right forum, but i have some doubts about some website in china that sell spare parts for Roland, Mutoh, Mimaki or Epson, with very low prices compared to an european technical service I'm from Spain, and I can ensure that here some spare parts are expensive...

Techman: What product i have to use to "wash" off the solder flux? i donno if is that or what, but to try... thx Graphics2u: i emailed Atlantic computer service, and i'm waiting for some news thx for your help guys

I just talked with the tech service, and they told me that is a problem in the motherboard (where exactly, they didn't know...). So, anyone knows someone who's selling a motherboard for a Rockhopper 2 64"? or some web that sell mutoh's motherboards at good prices? I'm wating the answer of...

HI there I own a Mutoh Rockhopper II, and since the thursday of the pass week i had an error, specifically Error 103 Fuse 2. I mentioned the problem to my service tech, and they told me is a problem of one fuse in the motherboard, those who are black, small, with a number 50 in the top (look...