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The upgraded firmware changes the cleaning routine. Once the head stops moving, you open the left maintenance door and remove the cut rail, then pull the carriage over by hand, clean the heads, push it back over the platen, replace the cut rail, close the left door, open the right door, clean...

I always start with the basics - new blade, cutting strip and blade holder. And I prefer the XR cutting strip in there over the TrueVis cutting strips, but that's probably not it. Then I would look at the cut carriage cable, it could be wearing down. You state that it was fixed last year but...

I'll take them that way if I can't eat just straight up cookie dough.:)

Post them so we can all try them out.

No. You can create files in Omega, and export as PDF or EPS and print through a RIP to the HP, but Omega doesn't support printing to the HP printer.

This is kind of a mixed blessing. They will fail more frequently, but you can replace them yourself and they cost 1/10 or less of a piezo head. I encourage all of my customers to keep at least one of each head on hand so there is no wait for a new head. If it's under warranty, HP will replace...

Try some of these: https://www.amazon.com/Drill-Holster/s?k=Drill+Holster

Flexi will default to "Cut Fast" in Rip and print, Cut/Plot or production manager. Make sure you set that to none, or you can pick a condition all ready set up on the plotter itself when you send the job.

Yup. It will only run on VW6 after you upgrade the printer.

If you've upgrade to TR2 inks, you have the ability to run the damper fill routine: Power down in front and then press and hold the [Pause] and [Enter] buttons while you power on from the front control panel and follow the prompts. Do this twice. If you have good dampers and have not damaged...

Flexi has been able to work 1:1 for as long as I've been using it 25+ years. I haven't hit the limit yet on size, though there may be one. You also have the option of scaling in there. Design Central makes it easy to do these operations. You can simply type 12:1 into a size field and it's...

If you're using Roland inks in that model, I've had them sit for a couple of weeks torn apart and was able to recover the print heads 100% Longer than that and I would be sure to flush them out as RJ said.

Since the EJ isn't a cutter, it won't have that calibration. You have to do it on the plotter. You're calibrating the reg mark sensor relative to the knife, so it has to be done on the plotter. There's a calibration in service mode that uses black vinyl to calibrate this, I'm not sure how to...

If it's off at the start, then you need to adjust the print/cut calibration or it may be called crop/cut. If it changes through the job, then you likely have either a distance adjustment error or you need to replace your pinch wheels. I wouldn't use adhesive remover on your plotter. Don't use...

Let's start with the printhead. What does the nozzle test look like? Roland GCVP profile should give pretty good results on that media. Good Luck,

When you load your media, you've accidentally set it to "Front Set" It happens all the time with that model. It's been too long since I've run one of those. Look before you lower the pinch wheels or right after. You should have the option to change that. I believe it was using the uip and...

That's Summa options. This is a plotter driver specific option. SAi is generally favorable to improving their product and a suggestion like this makes a lot of sense. However it won't happen in time to get your job done. You're going to have to work this out another way. Print some reg...

Can you describe the problem better? What material? Laminated or not? Are the cuts all off in the same direction? Does it work sometimes? Since it's not likely that one of us will come to your shop, more info is needed if you expect any kind of quality help here. Pictures help if you can post...

Excellent advice that we always try to recommend to our customers when they say they want white ink. The problem with switching back and forth (not really a viable option in my opinion) is that you have a circulating system for the white channel. Moving to cleaning fluid in that channel isn't a...

You could get a USB to Ethernet adapter and connect that way - and run both printers. You could get another computer and run them separately. Depending on your network, it could be other traffic on the network causing the problem, or the computer, or the ethernet card on the printer. Also...