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Depends on how the cutter is connected. If it is USB, be shure that the Summa USB-Driver is installed, and USB is selected in Flexi as the Port. If connected over network, be shure that the cutter is correctly configured (valid IP for example), and the IP is configured in Flexi. You can check...

You need to modify system settings and a dip switch at the mainboard on a SP300 to convert it to a SP300V. Only a SP300V will work with Versaworks 5. It is possible, but illegal for copyright reasons: with a SP300, you dont have officially a Versaworks licence. Roland have stopped selling SP300...

You can create own color palettes in Illustrator.

Most of them have to do with spilled ink or wrong handling of internal cables: damaged, wrongly connected.

How old are your pinch rollers? Sometimes the rubber dissolves from the metal core.

I think most of us know the possible reasons for electrical issues after replacing a print head ;) . A „wrong DX7-head“ doesnt seem likely for me. Its strange for me too to post warnings about a company while clarifications still take place.

Using the same profile on different media could lead to color differences too. The nearest match should be if calibrating and profiling both medias individually just in time. But you have another problem: when printing on windows perf, because of removing a lot of ink printed into the holes on...

Even printers of the same type can differ in colors, even if using the same profiles and settings. There are much more possible causes for problems on the machines or inks than in the software.

This cant be a problem of the printer. There must be missing nozzles for every ink channel, with every pass at the same spot on the media while working good inbetween. Never seen such a coincidence in 25 years of large format printer support. It must be a problem with the media. Sometimes these...

Ok, that is what you mean with „work with two cutters“. You can plot into file with Gosign and let Summa Cutter Control serve the cutting files for OPOS Barcode. Not shure if the barcode server in Summa Cutter Control allows more than one cutter at the same time to poll files, but even if...

As soon as you set both cutters to different USB-Classes (cutter menu „communications“, max 4 devices) if using USB, or use them over network, you can drive both cutters at the same time from one computer. You can add both cutters into Gosign and can select each in the layer section of the app.

You‘re welcome.

Totally independently from the RIP: If the cutter reads the barcode and starts searching for a marker instead of stopping with an error message „no barcode found“ or similar, the cutter have read the barcode successfully and have loaded a cutting file successfully too. Perhaps, because on the...

You can register at workspace.caldera.com . There you will find any informations about Caldera.

It is obvious that your vertical alignment is wrong. It is visible in the bias and nozzle test. Looks like when printing the vertical alignment test (can be seen above the bias test on your photo) at the top a black line is missing, and your MY-head shifts a whole line unit. Sometimes it could...

Sometimes problems can happen when Flexi tries to import fonts or graphics to be editable, and so on. If you have problems importing that file into the Flexi Editor, and just need to print the file (no need to change the image except perhaps scaling and so on), you can load the file directly...

You need to replace the flat cable from the tool carriage (cutting head) to the mainboard. It is a typical problem.

https://www.gedacolor.ch/en/anodic-printing/ I do alu cooking on a regular basis :). Above not the company I work for, but a supplier.

Our english documents name it "anodic printing". We sell Mimaki solvent printers converted to flatbed and little chinese solvent flatbeds to print on that aluminium. The aluminium can be bought finally anodized and ready for printing.

This will often be printed on specially prepared, anodized aluminium. I do not know the english name, in germany the print process is named „Eloxal-Unterdruck“. With anodizing, the invisible oxid layer will grow thicker. then color is printed on that oxid layer (screen printing or digitally...