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henryp I don't have that white spacer between the encoder pulley and the steel shaft. I do't know what you mean about the coupling but mine looks like picture 2. SC

P.S. I would call out a tech but they are all useless in the UK and just play swap a part until the problem goes away. We have had techs in here who scared me when working on a plotter and printer as the didn't know what to do. In fact I know as much if not more than most of them in the UK...

Randya or Compilla You are our tech gurus!!!! What else can this thud be? I am thinking it is maybe the clear encoding wheel. But I have no clue as to how that is an issue and would cause it. If I didn't know better I would say it's a bearing but I can feel no restriction when the machine is...

No Alcohol!!!!! It's Saturday night for gods sake!!!!! I don't think my razor blade trick is the mend either. But on the Left hand side of the motor I have put a razor blade between the motor and the backing plate. Could it still be the encoder!

I have been told you can clean the encoder disc with alcohol. I have done this and it made no difference! I have noticed the disc wavers as it goes round getting closer and further away from 1 side and touching it at 1 point! SC

Ours does that!. Is that a E071 error code? I have our banding down to every 30mm now but it was at 85mm before I started sorting this. PM me and i'll send you some info. SC

I have attached some pictures now!! Picture 1 is the banding issue!!! Picture 2 is looking down with no shims in the motor and the belt touching the encoder side Picture 3 is with a shim in the left hand side of the motor The belt touches the inner part on the motor and sits almost in the middle...

Pf motor bracket is straight. Where is this flex connector? As it looks like the encoder wheel and pulley is bolted directly to the end of the x-axis. Do you have any pictures of how this should look and where the flex connector is? Thanks Sean

Is there anyway of the large x-axis to move? As the belt pulls in the same way no matter what way round it's fitted. So the belt is not at fault. If left unshimmed the belt rubs on the encoder pulley side and causes the E071 error code and shuts down. This must be causing extra strain on the...

I've used cast and caladered on top of each with no problem. But it could be the problem. Were the vehicles recently painted? SC

Compilla I'm not at work at the moment so no pictures! But if you set it back to the way it was as I opened the cover of it. When looking at it, the belt is in the middle of the motor pulley but touching the plastic nearest the encoder disc and to one side on the large plastic pulley. If I put...

I don't think anyone has said this. But was that vehicle freshly painted? I haven't seen anything as bad as that in years and only when where I worked had a paint shop and the customers weren't willing to let us graphic there vehicles at a later date after been in the paintshop. That looks like...

Typical loud mouth A**hole. Some clients try to use us signmakers as a free design studio. If you have to give this client a design please put a copyright notice on it and in joking conversation tell him the amount of companies you have taken to court and how much money you have taken them for...

It has actually picked up in the UK over the last 2 weeks. But money is tight!!!! It has been a weird kind of year (that is an understatement!) As we come up to Christmas I can forsee everything going mad at the last few days before the big day. I have had 3 times in the last 20 years were it...

On another issue... I used 3641 a lot last year and have found that it shrinks at a rate that is measurable in about 5mm every 6 months!!!!! In fact I haven't seen vinyl shrink so much since the 80's I can't fault it otherwise but this is a serious issue to take into consideration... I would...

Randya Is it right that the belt should sit in the middle of both pulleys? SC

I am agreeing with Pat customers also in the UK are getting slower and slower to pay. To the point we are no longer taking company checques and all jobs must be paid for on completition. Some of the bigger clients are starting to drag there heals also. So we have incurred a 5% late payment fee...

!!!!!!:Oops: On closer inspection it is still making a slight noise. But not enough to incurr the error to come up!!!!! Do I need to adjust the pf adjustment after resetting the tension on the motor. I'm only asking as I now have a slight wave across the whole print rather than every 85mm...

I think I have repaired it!!!! I have had it to bits and there is no adjustment anywhere!!!! It is all to do with the motor position. The belt was not in the centre of the large plastic pulley and it was touching the side. This was causing excess stress on the motor. What I have done is...

It's not the motor!!!!!!!! henryp The fixing screws that you are talking about, are they the allen headed screws either side of the long shaft? Is their anyway of adjusting the encoder when looking at it as it is moving the disc waggles ever so slightly! I have had a look in the manual...