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Do a manual cleaning, replace the wipers and run a couple of medium clean cycles, if the problem persists then the bad news is the black print head is toast, I just had the one on mine replaced last friday, I was getting the same conditions you are.
every eps looks "grouchy" on screen when brought into rip/print or rip/cut software, the output will be just fine, I use Versaworks everyday and 99% of what I print are all eps
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