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Haha personally I love planned obsolescence in products I sell to a certain extent. Gotta love repeat customers don't you. You'd reckon the orange/green inks would be first to go. I bet Gino would know..

A sales rep who works for a company that sells the Epsons told me the ink is only rated for 18 months. Anyone know if that's true?

Don't be sorry, just admit you're wrong and move on..

Nice. I just hope my motorcycling friends don't hear about this..

II Jake - sure use it if you want. Gino - I took the photo myself. Went past that shop every day for a couple of years and only took the pic a month before they finally reprinted the signs. It is what it is despite your suspicions. Nice theory though.

I used this pic on my site to explain the effects of UV light on digital prints. All printed at the same time I guess, the ones to the right copped more sunlight than the others.

You could try this online converter - I tried it once and it seemed to work alright. http://www.freepdfconvert.com/supported_formats.asp

A piece of string is about thiiiiiiiiis long..

Sounds like a colour management problem. Got any 3500 profiles for Flexi?

For somebody who marched in and asked for free advice on how to do his own job I thought OP had a remarkably thin skin.

Whoah a real dinosaur there - I used to have one. What's the problem? The main issue with those was the rubber drive belt. The fix was a replacement gear drive.

That's only gunna work if nothing changes in your print environment - temp, humidity, print head wear, media coatings.. For consistency you ought to re leinearise and rip the file again.

Maybe they should just call in a badly dressed shrink to help them through this while making a fly-on-the-wall documentary..

I had a fairly good look at this printer last month at the show in Sydney. It seems to be a re engineered version of their latest waterbased printer to use the new inks. Main obvious difference being the big heaters which are necessary to get the inks to take and dry. Yes there are two power...

Not sure how Windows 7 is set up but on my Vista 64 bit machine I found some devices simply would not work as there was no driver available.

You need a space after a full stop, always.

Heh yeh I might just do that. Might have to be pestered into it though. Come on Rep how bout some more trash talk.

I'm not CHEAP, so must be a fool..

In preflight have a look at file>job properties I think it is. One of the postscript tabs has an option to turn on the 'cutcontour' option. So check that. Of course you need your cut line to be named 'CutContour' as a spot colour.

These are good workhorses. Have a look at whether the dye inks will work on the media you want to use. The dye inks are cheaper and give better print quality if you don't need longevity.