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You said 24"w with horizontal flutes and that is what you got!

Lindy if you read the flute direction as what the direction you want the flutes to run as seen on finished sign. Horizontal flutes run with the text and vertical flutes run perpendicular to the flutes! If they were asking you the flute directions per your size, what you filled out on the form is...

Did you have any dimensions on the artwork file? Look at the first two photos you have in the first thread. It says to run flutes horizontal and that you dimensions are 24"w x 18"h! How would someone know that you rotated you image when the dimensions you gave do not match the image?

The flute direction that you chose said you wanted horizontal flutes! That first screen shot says which way you want the flutes to run! I has nothing to do with the size of the marerial!

The seal created by the outer rubber seals the head and the sponge holds some of the ink to keep this environment damp (humidified) this is one of the reasons that you can not let these sit too long without printing or running a cleaning cycle.

The outer rubber seal of the cap top is to seal against the non-printing surface of the head, nothing but ink should come in contact of the heads printing surface other than the wiper when it wipes the head momentarily.

Thank You Fred for doing this!

Have you looked at the dampers and are they showing the contaminated ink?

Did you have a written contract with the awning company? Also what was your attorneys advice to do with this awning company? I was afraid something like this was going to be what turned out, hope that you can get this taken care of without loosing you business!

So what's it like working in a dress with hairy legs:help:ROFLMAO::ROFLMAO:

:helpor should this read sick of work and spending wayyyy tooo much time on signs 101:doh:

use the search feature and look up pricing, there you will find many threads on pricing.

Sell it cheaper than you get it for and you will have your clients coming in in droves!

In 5 years when the circuit board goes it most likely will not be covered!

Nw you did it skyhigh they will all becoming here to see what they should be paying to get their trucks lettered:frustrated:

:covereyes:I heard that Avery is using fly guts for there new adhesive promoter:omg::ROFLMAO::ROFLMAO::ROFLMAO:

Welcome to the forums from PA. (OllllO) Off site photos are not allowed!

Nice work,they look great.

Do you print daily? If your answer is yes then this is not normal. There is a leak in the ink supply system some were. I would have them replace all the lines and fittings!

I agree with Fenris242, but I would also let them know that I think they may have made a mistake in the email!