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Any cast laminate should work but confirm with the manufacturer first. In their case they went with Arlon 3220.

I have a customer who is doing exactly what the OP is doing. They had to have their product tested in a lab to make sure it wasn't harmful to children. The lab actually OK'ed the ink but the vinyl and laminate were denied. It turns out that most calendared vinyl has phthalate in them which is...

If the printer will be around kids I would go with the latex machines. The solvents in the solvent based ink are particularly bad for children. MikePro is good resource for the latex machines.

I only have them for the Mutoh printers but I am willing to bet they are the same. I just haven't had a chance to test that theory yet.

You should have access to your site files via FTP. I use Filezilla which is free. Get your login credentials from godaddy and login to your server. Now look for a file called .htaccess. Download it and open it with notpad in windows. If you see anything in there that doesn't have your URL, the...

Call your website host provider. You have been hacked. I looked the the site and found out which address it is redirecting to and then traced that URL to see where it leads. It goes through Amsterdam and then into Russia. I'm not an expert by any means but it should have something to do with...

On the SP series the ink chip isn't going to cause this kind of issue usually. The sensor that detects the cartridge and ink empty tab may be broken or misaligned. It is a very sensitive sensor and tends to flag the machine as empty or no cartridge when it is failing. It is two sensors but they...

RIP and Print processes the entire file first and then send the job to the printer. Immediate print processes about 10% of the file and starts printing while it processes the rest. With smaller files you won't notice a big difference but with larger files, immediate print is always faster. Most...

When you go into the setup menu it will ask you which Type you are setting up. You have the option of type 1 - 4. The default type is Type 1. This allows you to save 4 different settings. Usually people will use Type 1 for vinyl and type 2 to for banner etc. Think of it as a save file for your...

Go into the setup menu and choose the Type you are setting up. Then scroll down until you see, "Priority" and hit enter. Now set that setting to, "individually'. Once it's set to individually, you should be able to hit the function button and it will bring you through the options to tell the...

I prefer to have the printer handle the heater settings. In the RIP just set the heater settings to ,"Panel" which just means to let the printer handle the heater settings. Then set the heater settings in the setup menu, not the heater button on the panel. The heater button on the panel sets the...

The standard blade is made for vinyl and t-shirt materials. You can upgrade the blade to a steeper angle for thicker material such as reflective and sand blast material. The machine was made for cutting vinyl and self adhesive type products but it does not do anything more than that.

It normally will fill between 1/4 and 1/2 full on new dampers. It should get closer to 1/2 full as time goes by. Good to hear you're back up and running!

It's almost like they knew you were going to need it. Can you convert the spot color to CMYK values and then enter those values into the gradient color mixer?

The tech manual makes it look more complicated than it really is. Just take your time and don't force anything you aren't sure about. Make sure you turn your machine off and unplug it and wait 10 minutes before working on it and you will be fine. A long, magnetized screw driver helps a lot. You...

The internet people tend to overthink replacing dampers on the JV33. Here is how I, a veteran tech, have done it for almost a decade without any issues. Take the old damper out by pulling it straight up to avoid breaking the manifold. Un-clip the damper from the claw like part and clip the new...

The CJV30 measures the media by the outside pinch rollers and not the actual media. It's a common mistake but your pinch rollers are probably too far in on the media which is why it is measuring short.

The DX2 head was used in multiple machines and actually had different dampers for each machine. The Roland dampers for that head are basically the DX4 dampers except the O-ring that seals the connection between the damper and the manifold is smaller. So a straight up DX4 damper will be too...

Yes you can use the same piece from another head. The three screws you take out to replace it also hold the manifold on so try not to tak the manifold off. If you do it's not the end of the world but it just makes things easier if you don't take the manifold off.

If you use Windows Restore Points or Backup, you can right click on the file and click properties. There should be a tab that says, "Previous Versions", Click that and it will tell you if there is any other version saved by windows for recovery. If there isn't anything there, you aren't using...