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  1. new mutoh 1624x banding

    GAC05 Did you do this in the Diagnostics Menu or in the regular user menus? Did you check the head Slants as well? If you didn't check the head slants and didn't setup Drop Master correctly in the Diagnostics Menu then that is most likely the cause of the issue. The printers never come...
  2. SUCCESS! Xerox 8254E now officially Mutoh ValueJet 1304 (W/O installing a new mobo)

    So what was the process to do this?
  3. new mutoh 1624x banding

    The longer the test print the smaller the measurement error will be. As for the issue with the 1624X also make sure that you have put the correct media thickness into the User Type otherwise DropMaster Technology will incorrectly adjust your bi-directional alignments and cause banding.
  4. Just a reminder................

    That explains why 5 customers have called today all with computers that crashed and needing to have their software re-installed on another system.
  5. download needed for FlexiSTARTER ValueCut

    FlexiSTARTER Mutoh ValueCut Edition 10.5
  6. RJ900X Activation error

    You have the serial number typed in wrong in the picture. It looks like you have HB40002195, charge it to HB4A002195 and it should work.
  7. 1638 Banding on mostly black - dark gray

    Guaranteed that your print heads are not in alignment. It is easy to test, go into Menu > Setup > Single Head. Test the same file in both head 1 and head 2. If you don't have the banding in either of these two options but you do when it is printing with both heads than the alignment is out...
  8. Current Mutoh Promotions - Buy one Get one Free

    Below are the current deals running in Q4 from Mutoh American and GRS. Contact us at 888-477-8465 Ext. 1 or sales@thegrs.com for more details. Mutoh ValueJet 1638UH Dual Head 64" UV LED Hybrid Printer Print speeds up to 220 SFPH Available in CMYKx2 or CMYK + White + Varnish Prints up to...
  9. Strangest Chat from our website

    Somebody definitely had a little too much free time on their hands.
  10. Strangest Chat from our website

    Just got the strangest live chat request on our website. Don't really know what to think about this. :thumb:
  11. Current NBM Show Deals from GRS

    Today is the last chance to take advantage of these deals. Contact GRS today at 888-477-8465 Ext. 1 or sales@thegrs.com. Don't miss out on these savings.
  12. Oh how I love all these problems with my mutoh.

    I just saw your other post about the third party ink leaking all over the cartridge stalls and sub tanks. My guess would be that ink got onto the chip reader or the cartridge sensor and have damaged them. I would recommend changing them out.
  13. Can someone please walk me through: subtank refill

    From what I can see in the pictures you have a lot of ink in the area of the sub tank that shouldn't be there. If the sub tanks are not filling my guess would be that your sub tank valves are stuck closed. What model is the machine and what firmware does it have, also how old is it?
  14. Assuming it is a damper issue?

    How full is the magenta cartridge? How far back into the magenta lines does the black ink go? Normally what happens is the cartridge, in this case the magenta, is empty or extremely close to empty and the printer doesn't register it. This causes a back pressure on the magenta channel and it...
  15. 1624 print head

    Do you see physical damage to the bottom of the print head? If you do a strong cleaning do you see ink going down into the waste tank? Not all head strikes destroy the print heads, a lot of the time it causes a loss of nozzles and without a working maintenance station the printer can't recover...
  16. 1624 print head

    How old is the maintenance station? If it hasn't been replaced yet I would start there. Most print head problems start out with a faulty maintenance station.
  17. Current NBM Show Deals from GRS

    Monday Morning Bump
  18. Flatbed for Lenticular

    What size boards do you need to print on or what size bed are you looking for? How many boards do you need to produce in an hour?
  19. Current NBM Show Deals from GRS

    Last week was the NBM Show in Baltimore, MD. We have some promotions going on through September 30th. Now is a great time to purchase a new piece of equipment or save some money on Heat Transfer Vinyls. Buy a New Mutoh ValueJet 1626UH 64" UV Hybrid Printer and get a Mutoh ValueJet 1624X...
  20. Grimco = FREE HP L360 Printer

    We have a demo unit available for sale. Need to make room for the 1638UH.
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