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Introducing the Mutoh ValueJet 628X, 405GT, and 1628X. Available from GRS. The ValueJet 628X is an economical printer with a small footprint that packs a lot of punch for the dollar. Able to fit on a desktop in any print shop, this 24" printer will make a valuable addition to your workflow...

You should have it replaced. It depends on usage but they should be replaced every year or two. Some people get lucky and they last three years.

Not a good sign. Run a cleaning and confirm that ink is actually flowing into the waste bottle. If it is then you most likely have a blow F2 fuse on the mother board. This typically means that your CR Cables, Head Cables or the head it self have failed electronically.

+1 for Static. It could also be caused by having the printer in high head height on thinner media. If you are running it high and the media doesn't require it try switching it to the low setting.

It all depends on what you are printing on and how many square feet you print. The 1638X is a great printer for high volume shops. if you don't need the speed then the 1624 is a great unit as well.

The 1638X is a solid machine. We have sold several units to customers that run it all day long. In fact one of them was a first and second generation HP latex user. He now has a 1638X and a 2638 and is looking to purchase another 1638X. In his own words the 2638 (104" version of the 1638X)...

When you load the media, what option do you select? I normally select Roll (should be the Up Arrow Key) and I have never had that issue.

Another thing to check is that the rollers are actually enabled. There is a switch on the back of each pinch roller. Squeeze them together to make sure it is enabled.

What documentation are you looking for? Maybe I can help.

We sell them. I believe it is about $100 but I am out of the office right now and can't check. You can give our tech support a a call and they can let you know for sure. (973) 808-8433 or techsupport@thegrs.com.

There is an adjustment on the release liner take up. On the control panel side there is a cover over the chain for the release liner take up, remove the cover and you will see a nut. Tighten this nut down until it is taking up at the correct speed. This will tighten up the clutch so it doesn't...

I haven't had anyone complain about stability in version 11. Is there anything in particular that you can pinpoint that causes it to crash? If so let us know and we can try to reproduce it. In my experience the newer builds of Flexi are fairly stable and it is normally caused by something else...

Well this has been an interesting day to say the least. The day started out with a transformer blowing up right down the road from the office. This of course killed two out of the three power leads into our circuit braker. We then spent about an hour testing plugs to find out which worked and...

We have an 8mil and a 10mil paper. If you would like I can send you a printed 5"x7" sample of both of them so you can see what they look like. https://www.thegrs.com/shop.net/Items.aspx?key=cat&code=Sol-BM-PP&br=GRS-ProSolv&incl_m=F We also have Sihl's papers as well and can get you a 5"x7"...

GRS Open House is tomorrow 2/25/15 from 10am to 4pm. GRS Open House is tomorrow 2/25/15 from 10am to 4pm. We will be featuring the new Royal Sovereign Banner Welder and Mutoh ValueJet 1626UH. Anyone who attends the open house will get a special deal on a Royal Sovereign Banner Welder...

We have a 60/40 inside mount window perf. https://www.thegrs.com/shop.net/ProductDesc.aspx?code=SMWPFISM&type=1&eq=&desc=ProSolv-Insde-Mnt-Perf-60%2f40-7ml&key=it

I just tested one that we have had on our window for about 9 months. This print was done one of our Mutoh ValueJet Demo units with Eco-Ultra inks. There was a very slight ink residue on the window but it came right off by gently wiping it with my finger.

GRS Open House is coming February 25! Royal Sovereign RBW-1500 Banner Welder Introducing the brand-new Banner Welder from Royal Sovereign- Heat-welds the edges or your banners in seconds, cutting down the labor-intensive time it takes to do it by hand! The design of the welder allows you to...

Welcome from Wharton, NJ. If you ever need any supplies or equipment let us know.

We have an inside mount window perf. https://www.thegrs.com/shop.net/ProductDesc.aspx?code=SMWPFISM&type=1&eq=&desc=ProSolv-Insde-Mnt-Perf-60%2f40-7ml&key=it