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oops... forgot about that :) Good find Rickey J

Try changing the offset to 0.50 and let us know the results

and what degree of blade are you using?

That I can not answer.... hence my 'interesting' comment. This could only be answered by SAi, which I have contacted and am awaiting their response.

And consider CS for your Roland inks and supplies. :)

If you print to the same material all of the time, go to EDIT>Queue Settings A or B (whichever you use) and set all of the settings I recommended here. Then save. These settings will then be set as the DEFAULT for every job you put into that Queue, but can be changed per job.

Incorrect installation of blade holder, blade protection strip?? Does it do the same thing if you cut a square, to exclude the font idea?

Try the following... Set media type to GVWG Set Quality to Standard At the bottom of the same Quality Settings Screen, set the Color Management Preset to: MAX Impact or try MAX Density Do you have all colors in the Color Adjustment settings to +5 ?

Interesting. The next option would be to download the full install file from here: www.flexisign10.com After downloading, uninstall current version and delete the install directory. Reboot and install newest downloaded version. I would also recommend installing the new version into a custom...

Ok. Looks perfect. Next... What profile and settings are you using in VW? Media Type: Print Quality: Color Management Preset: Heater Settings:

What brand and series of Ink and Media combination?

Picture of Test Print/Nozzle Test? Could be media and heat as well.

Current build in 1806 Within Flexi, go to HELP>Check for Updates You should find that one patch is available.

There was a patch for this.... what version and build number are you on?

Call the dealer that sold them to you?

How long have you had the VS-640? Call the tech to see if he can do a Warranty Service Call.

Possible loose ribbon cable or dirty cap station... First, power off and unplug. Then take of the front covers to get into the printhead area... check to make sure the head ribbon cables are secure into the board slots and also into the head itself. Uncap the head and manually clean the cap...

Don't ruin it yet GINO :) Welcome 'big prints'

If you order online through Roland's Store, be sure to put CiberSupply as your dealer :) If not, call us for best pricing on the BasicPRO2 and PublishPRO2 models. We can also help with other X-rite and Pantone products.

Leaving it sit for 2 weeks with flush fluid in the cap could lead to line contamination seeing as one head shares 3 colors. Only 2 weeks, you would probably be ok leaving it as is. If really concerned, you need to do the Pump Up proceedure. (empty the lines)