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Check to make sure your blade holder is not dragging on the material. This can cause errors in both directions as the downforce of the holder contacting the media will influence the tracking.
Captops should be changed/replaced at least once per year for optimal performance. Obviously a recommendation more than requirement.
Change the captop, make sure you have enough ink in the cartridge and run a cleaning... should be good to go.
Call me if you have any questions or need...
Another feature you will like is the EXTEND feature... this allows you to set the actual cut area up to 2 inches outside of the outermost pinch rollers. No need to set the pinch rollers so close to the edge of the media. You can also add up to 6 pinch roller assemblies if needed. Gets...
It is possible the tube connecting the captop to the pump separated.
Clogged or damaged captop can cause drop out.
Look to see if the captop has the tube connected to the bottom of it... If not, put a replace the captop...
How old is this unit? Ever replaced captops before?
What ink is...
This could also be an issue of the rendering intents and profile.
Is your nozzle test perfect?
What Ink?
Do you know where to set the rendering intents within Flexi?
The size issue is probably the resolution set in the software driver. Or the units are set to METRIC on the cutter
I think you can power off, push and hold the F1 key and power on to get it back to english... if not, call me at 1-877-602-4237 and I will help over the phone.
FYI - Roland heads are rated for 6,000,000 K shots/nozzle
many last longer of course, but based on the numbers, both heads are due to be replaced.
It is great to get 5+ years service from printheads
Bordeaux, like many other manufacturers, will sell product to be re-branded or packaged by a different label.
many vinyl manufacturers do this as well... Who makes the Brightline, ShineRite materials for Fellers and Grimco?? Many of us know.
We have several clients with the Mimaki JV3's using our ink from STS Inks, cartridge and bulk liters. Bordeaux is shipped in and be-packaged by many ink suppliers. Even got a box with Bordeaux labels on it from another popular brand name ink.
Give us a call if you have questions.
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