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SCREAM!!!!! I had a client yesterday who sent me a jpg the size of a low res. thumbnail. They have sent the same files this morning in a pdf. I want to strangle someone!"!!!! I give in. You would think with the advancement in tech it would get better, but it has become worse. SC

Hi all I am really struggling with this issue at the moment. A lot of new (and sometime old) businesses have sprung up since Lockdown/Covid and they seriously have a problem with supplying artwork that is no bigger than 2" wide and about 50dpi. They expect this to be adequate for large format...

No, as the carriage moves across the plot in both directions.

We had to replace our GCC jaguar V with a Camm-1 GR2-640 due to a clunking and plots with marks in them. The Camm-1 GR2-640 is having the same issue!!! We had an engineer out to check it and he basically put us offline for over a week. I have had a new replacement Camm-1 GR2-640 delivered and...

I had and still own a Mutoh 1604 for the last 14 years it has been a fantastic machine but I felt it was way overdue for a replacement due to its age (even though it prints as good as the day it was installed.). I organised a new Mutoh Xpertjet 1641-SR and matching plotter which was installed in...

Bent/broken pins on chip reader.

Hi Ben I managed (very easily it turned out) to get the printer replaced for a Roland versa express RF-640. Which prints beautifully and has access to a little t of profiles supported by Roland and various media suppliers. Mutoh would not acknowledge me at all and the only profiles were made by...

Hi I have done this already, but you know what it's like big companies never taking the blame. SC

I Have been using LG Hausys LC5510M Etch Vinyl for a lot of years. I recently had to replace 3 windows on a local Cocktail Bar as they are next to a local taxi rank and it can get a bit rowdy on a Saturday night. Their are 6 windows and two of them are still the originals dating back to 2008. I...

If this is anything to go by my Mutoh 1641SR was so badly supported by Mutoh and by the Print Media Suppliers it was returned. I am now running a Roland VersaExpress RF-640 and Roland will talk to me regarding profiles and issues I have had with it (very few), which is more than Mutoh ever did...

I purchased a Mutoh 1641SR last year and I had to send it back. If the Pro version is anything like the standard Mutoh 1641SR you are going to come stuck for profiles and will need someonr in to profile it. Mutoh would hardly speak to me and only referred me back to the supplying dealer who...

Really?

My wall is 16' X 8' roughly. Bayou Graphics is stunning, but maybe a little too like a cartoon for my choice. Wha My wall is 16' X 8' roughly. Bayou Graphics is stunning, but maybe a little too like a cartoon for my choice. What size is your wall? SC

I am looking for a piece of artwork to decorate the rear wall of our print room. Does anyone have any available that maybe I could adapt for our sign shop? Many Thanks SC

This could be your problem or try replacing with a new cable. Our old Valuejet 1604 has a faulty ethernet socket. I do not want to take it apart to repair as I fear I will do more damage than what is already there. I strap the cable up on the back of the printer forcing a better contact to the...

This is a rough idea as this is the van. SC

Honestly the client is an elderly gentleman and has no grasp on how computers work let alone the worl wide web! As this is a vehicle I have no vehicle outlines for it is making it especially hard. He was wanting something with more of an original US design rather than what we do over here. I was...

Can anyone help me with a design for stripe work graphics on a 1981 Chevy Van Beauville Day van with side windows. I realise this is a big want but I don't come across these vehicles much in the UK. The colour of the van is metallic blue and the only request is for white, silver and yellow...

Also the read error could be a problem with the chip readers. These are a common failure and I have replaced loads on mine. SC

Capping station problem. Easiest thing to do is replace the complete maintenance station especially if the head is new. SC