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I've got an older HP Latex 310 needing service that is no longer under warranty. I think the pump that creates the ink vacuum is going out. What is everyone doing for service on these? When you call HP they want you pay $2000 and then they come out to fix it no matter how small the problem is...

Looking for a screen printer that does contract work. Looking to sub out for shirts and other apparel. Anyone have a good source?

Have been running version 12 for quite awhile. Now they have released version 12.1 and on the Onyx website it says that one of the features is to be able to create G7 color profiles directly in Onyx. What they don't tell you is that you need to have Thrive to have it included for no additional...

Installed 12.1 here and turned on G7 in the reports. Making a new color profile. G7 now shows on the side but is grayed out. Can't print or measure the P2P target. Anyone know why?

We do alot of oracal 631 vinyl and are applying their HT55 application tape. We currently are using the weber pre mask system. Stretching the tape over the decal, and then burnishing down by hand takes alot of time when you multiply it by the number of orders we do. Anyone have a good...

Got a problem customer that I'm dealing with. Went to first appointment with her, she is naming other designers and sign makers in town that she has worked with and they couldn't give her what she needed. One of them is slow to getting back to her. Red Flag pops up. She shows me pictures of...

Receiving the error 25:1:10 Magenta slot ink level sensor is not working properly. When I try to remove the magenta ink the plastic cartridge is bloated like a balloon. The warning is coming up before updating to the next firmware release. Anyone seen this before? I was able to pull the ink...

Just curious if anyone is doing this out there in the sign world. If so.... what are you using to power your storefront? Curious what percentage of your sales is online vs. local

Can anyone tell me what this font is?

We are supplied Illustrator files from some marketing companies that we make decals for. Just curious if someone has an easy way of creating bleed. Many times we will create our cut path and then offset the path and bring it in a bit. Problem is that on some graphics it doesn't look good (see...

We run our business out of a 1000 sq foot space that is on our personal property. Right now 95% of our sales come from online orders. I want to start advertising to different businesses in our local area. We live out in the country so the businesses that we would be dealing with are about 20...

I've got a grommet press that I purchased through lexjet. I have a #2 die on it. Lexjet grommets are a little pricey. Do you think a #2 grommet from a different manufacturer (stimpson for example) would work with this machine?

Anyone know when Onyx 12 is launching? The Onyx website says coming summer 2015 -- but this dude is sick of the suspense -- I need to know. I see that they have a new video on their youtube channel giving a sneak peak and the marks and bleed tools look great!

Looking for a wholesale printer that does plastic gift cards. Needs to have variable data with a unique barcode for each card printed on the back.

Running Onyx Production House 11 Is there a way to add grommet marks and trim marks for hemming to a banner file in the RIP. The Onyx Sign and Banner Illustrator plugin no longer works -- looking for a quick, automated way to do this.

I've got a fire department who wants to order a bunch of stuff for an upcoming fireman's picnic and they want their logo -- but of course all they have for art is a crappy jpeg picture of one of their patches. And of course nobody has the original design that made the patch. Any good sources...

What the heck is this ugly font?

I have a Graphtec FC7000 and just purchased a new CE6000 48" cutter. Is there a way of putting these on my network instead of keeping them hooked to the computer by USB? My issue is that we cut most everything we do by cutting master software directly from our Macs which works great, but...

I have a GX-24 that must be 6 or 7 years old. Got a call today from one of our workers at the shop that the screen on the cutter went blank. When they turn it on the head does move like it does when it initializes. Anyone know where I should look when I get back to the office or what parts I may...

I'm seeing banding on screens that are just 100% K. thin white lines between each pass of the head. (sorry not at office to take a pic) Running on HP Permanent Matte Adhesive Vinyl with HP's provided color profile for the printer. 1. Ran an Image Quality Maintenance/Optimize Print Quality...