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I have been trying to troubleshoot a print defect issue with my Summa for about 4 months and nothing seems to be working. A hairline streak from left to right will not print at both the top and now the bottom of each pass. This renders my prints unsellable. Summa Tech suggested rotating print...

I am using a Graphtec FC5100-75 and a 60* blade. But I cannot get my calibration right. Anyone know the cutter guidelines for this stuff on a Graphtec? Supplier can only give me Roland and Ioline specs, which are not working. Thanks!

I normally use cutting master from Illustrator but that computer DIED this morning so I am scrambling to try to send a job from another computer that has to get done today. I have the art in Flexi... Then send it to cut... Then it opens in Production Manager... Then it sends to my Graphtec...

My Mutoh Falcon Outdoor is printing regularly but all of the sudden now the printer is laying down what looks like way too much ink and causing it to puddle and not dry. It then begins to streak because of all of the extra ink. Any ideas?

I installed a new magenta cartridge on Friday of last week. The nozzle checks seemed brownish in color so I ran an thorough cleaning cycle on it and printed a banner yesterday. Colors were still a little off so I ran another cleaning cycle and nozzle check. I came in this morning and there...

I am trying to send a job to the Graphtec from Illustrator that I printed on my Mutoh. I need to cut the print into rolls of circles but when I send a job to Cutting Master it tells me that the current setup does not support registration marks. Any suggestions?

I am getting head strikes past right along the edge of all of my graphics. I am wondering if I need to raise the head on my printer or something. It is happening on vinyl and banner material. Any suggestions? Thanks!

HELP! Mutoh Falcon 48" Outdoor Wasn't laying any ink so I dumped the wast ink bottle and went to run a cleaning. Now I cannot get past a "NO WASTE-INK BOTTLE" error message and there is indeed a properly installed waste ink bottle in place, with some water in it for weight, and pressing down...

I am the owner and sole operator of AHA! Creative. I parted ways with my previous business partner who ran most of this equipment and now I get to troubleshoot all of the problems that keep popping up! I am hoping you printer gurus can help me out with some of the problems along the way! Many...