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I'm getting this error on my Rockhopper II its the "E 080 Error Lever Sensor Error". I had a new sensor laying around from when the capping station one went so I tried replacing both of them individually and both times the error came back. Does anyone think this could be the motor or the main...

Anyone know where I could get this part from? It's one of the 2 rollers which feed the paper rolls from the back of the machine of my Rockhopper II. Thanks!

Hey everyone I'm having some registration issues on my RockHopper II. The issue is left to right registration on the machine, it's printing between 1/32" and 1/16" off register. I've tried all the adjustments on the heads and ran all the registration patterns to try and line it back up but it...

Ok so I came in on Monday after the weekend and my machine was beeping and showing the OverCurrent error message which I've had a few times. I cleaned the encoder strip and 'zeroed' out the print carriage which usually solves this for me. Turned the print back on and got the Wiper Error message...

I have attached photos of my issue below. Quick background on this, I was in maintenance mode making some slight head slant adjustments finished up and did a test print just to make sure everything was still printing. My first print came out fine except for the CYAN. It printed half the pattern...

I'm having some issues with a print head, but I'm not sure whether its the Magenta or the Light Magenta head. Whichever head it is seems to start printing fine but then drops out. Attached is a sample of what happens. Is there any way to print from just the Light Magenta OR Magenta head? When I...

I'll make this quick.. Came into work this morning and ripped a file and hit print on my Mutoh Rockhopper II and machine froze. I couldn't cancel it on the printer itself nor scroll using the key pad. I ended up powering the machine down and when I went to turn it back on it said Initializing...

Anyone have a good profile for an Avery Glossy Adhesive Vinyl? Or know someplace I can find one?

Anyone know where I could possibly find these? I'm looking for the screw to the right of the damper that uses a hex socket to screw them in. I called a few places and nobody seems to carry them and I'm having a real hard time locally finding them at machine shops. Thanks!

I was hoping someone could help me here, I have a Rockhopper II and my registration is off on my C M and LM from left to right on my prints. As I am still fairly new to this machine I don't have the slightest clue on how to make the adjustments. Any help would greatly appreciated! Thanks!

I don't know if anyone else has this problem on their machine but we've had the issue for some time now. I get vertical banding that looks like WAVES in my CYAN areas. Now I printed swatches and have come to the conclusion its only in my CYAN and not the LIGHT CYAN. We've had many techs come out...

I was wondering if anyone could help me with a pump diagram or picture of the pumps hooked up on the machine. I had a service tech come in a few days ago for an encoder error, he fixed that then told me he had to take the pumps out and unclog them since no ink was coming out of a couple of the...