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I have 2 HP Latex 560 printers running side-by-side in the same area as two flatbed printers. The 2 Latex printers make a very soft sound effect when they run out of ink, and as we have gained more equipment, it has become more and more difficult to hear the sound - even in the same room. We...

I have been trying to search the Onyx user manuals to find a solution to this problem, but the user manual is difficult to understand. I have some customers that have Pantone colors that need to be adjusted in Onyx every time I print them. In some cases, the same 4 colors need to be changed...

I have an unusual installation problem that I haven't encountered before. My client has large 8' x 4' acrylic displays with vinyl graphics applied to them. The graphics do not cover all of the acrylic and are applied to the face of the acrylic (not reverse mounted prints). I did not produce...

My operators and I are still relatively new to working with our HP Latex 560. We have not really worked with custom profiles, and now I am running into a problem that I do not know how to solve. I had some training scheduled, but it was all postponed due to COVID-19, and now I'm in a bind. I...

Has anyone found a way to order the UV lamp filters for the Scitex FB750 (or 500/550/700) printers without buying an entire kit of useless parts? I have enough kits to last me the life of the printer - but I'm short on just the black mesh UV lamp filters. I've does extensive research into it...

I am in a very similar situation to another user from earlier this year. I need replacement pinch rollers for our HP Latex 560, but I would very much like to not purchase the entire maintenance kit again. I have unneeded replacement parts filling up drawers, but I'm completely out of the part...

I am trying to track how many hours of the day our HP Scitex FB700 is used. We have a lot of work, but the printer is frequently not printing due to personnel and work flow issues. I am trying to build a clear understanding of how much the printer is used so that we can set goals to improve...

I have a new issue with my HP Scitex FB700. We are running corrugated plastic blanks, 4 side-by-side. We run thousands of these pieces on a regular basis, but last week the carriage began striking the material closest to the service-end and knocking it out of position as soon as the printing...

We purchased an HP Latex 560 last year, and we absolutely love it. The only downside has been the need to apply vinyl whenever we use it. We also operate an HP Scitex FB700, which we also love, but the difference in print quality (or just the sheen of the print) between the two is significant...

We purchased an HP Latex 560 back in April. We have not had any real problems with it; just a few user-created errors while we learn the machine. Now, I am getting concerned that it may be about time to replace some printheads, but I have no idea how to tell when I should. This is my current...

We routinely print acrylic on a Scitex FB700. We are reverse printing with white ink and in generally works okay. The prints are fragile, and we often put a clear backer on them to protect the print. That is somewhat annoying, but it hasn't been a big deal. However, without fail, we end up...

We recently purchased an HP Latex 560. We're loving it so far. The only big question we have is about the print life. Does anyone know how well/long the prints last outdoors without laminate (and/or with laminate)? Most of our applications are temporary (no vehicle graphics), so it's not a...

Periodically, I encounter corrugated plastic prints from our Scitex FB700 where the ink rubs off very easily or is scratched easily. However, most of the time, it's not a problem. Yesterday, I took a sign that was printed 24 hours earlier and tried to scratch the ink off in various ways with...

In the last two weeks, I've had this problem occur three times (first on White, then Cyan, and today on Yellow). When I switch the ink, the FB700 is unable to fill the print heads after the new box is installed. So far, I've managed to make it work after screwing with it for an hour or so...

I have a Mimaki JV3 that came with RasterLink Pro 2 in 2006. In 2014, we purchased a new computer and a copy of OnyxRIP to power a Scitex flatbed. At the time, we planned to move the Mimaki over to Onyx as well (to use only the new computer and eliminate a Windows XP machine), but we've never...

I have a Mimaki JV3 that is 10 years old this summer. We bought it alongside a Colorspan 72 UVX. The Mimaki was reliable for the time, but we replaced the Colorspan a couple of years ago with an HP Scitex FB700. When that happened, 95% of everything we printed on the Mimaki was moved to the...

Is there a trick to single sided lamination? I have major problems making it work properly; my predecessors did as well. These problems have gone on for over 10 years. When I laminate paper and add double stick, there's no problem. It all just works (using a Seal laminator). When I try to...

I have an ongoing problem with my HP Scitex FB700. I have an error that repeatedly shows up despite my trying several solutions. The only temporary fix we have found is to shut down the printer, let it sit for several minutes, and turn it back on. This is leading a lot of lost time. A-UV-52 UV...

We just purchased a Graphtec FC8600-130. I've figured out the basics of operating the machine, but now I'm trying to learn something a little bit more advanced. I'm trying to use the perforated cutting ability to cut through the backing of the vinyl (an advertised feature of the machine)...

Does anyone have a solution for cutting to a Graphtec plotter from Illustrator? Specifically, an FC4100-100. It's a fairly old model - probably over 15 years old, and that seems to be my biggest problem. We've talked about replacing the plotter, but it still works perfectly for everything we do...