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Hi there, hoping some of you gurus might be able to help me with a question. We've been using PosterShop Version X10 with our VS-540 for a year and recently had a head change. Since the change, the color shifted and the output is darker. I'm assuming we need to run a recalibration in Onyx...

OK, I feel like an idiot. Found the problem, one of the staff hit the emergency stop without knowing it. And I didn't know that those had to be manually reset in the up position. Wow that was pretty stressful for a Monday morning.

Hi Guys, suddenly on our Base 54 the forward/backward and snail buttons have to effect.. the safety lamp indicates no problem. I checked the fuses (2) next to the breaker they were fine. I also check 5 fuses that are under the circuit board at the top. no problem there either.. Am I...

Thanks for that suggestion splizaat, I will try that. I wrote to Oracal (probably should have done that in the 1st place). I sent them the 2 photos of the problem. They said that one pock mark was a 'rash' and defect in the film. The other was a 'small bubble' and considered a...

We have a humidifier going all day to keep the humidity over 30%. Like anotherdog said, I think these pock marks have to be in the lam too. Sometimes they're not as common as other times. Unfortunately, besides the pock marks Oracal does seem to be the best choice right now. When the...

So after trying out a few different brands and coming back to Oracal we've found that only Oracal gives us the small flaws. Other brands had their own problems like mottling, silvering that doesn't seem to go away. Optima, advertised as eliminating mottling and silvering, was one of the...

Thanks for that link. Sounds like it might be either the mottling or orange peel.. I will try to keep an eye on where exactly on the roll this is appearing. Thanks again.

Hi Guys, Anybody know what would cause this? We go through rolls without any problem, then suddenly the laminate appearance looks different...

agreed, although I disagree that they are lazy. can't believe it's debatable really, I'd hate to be paying someone to write up quotes all day when the web site can do it for free.

yes, good idea because 90 guns per 100 americans is most certainly NOT enough! And as everybody knows, more guns = safer country!

Slow time is when you need to be working on all the things that you don't have time to do when it's busy. Even if you're a small business, you should have dozens of things lined up.. probably more because you have to fill the shoes of multiple positions; marketing, sales, customer service...

Thanks for the advice. I just got some GBC Arctic that I tested a little last week. It looks good far, so I will use it on some more jobs and compare the results.

Ok, so I've been laminating with the heat assist off and wiping down the prints with the tac cloths while they are entering the laminator. But still I get the flaws.. Is this just a fact of life with wide format? I can see for big stuff this would not be a problem, but for decals that...

It was already explained many times, but here it goes again. It was the supplier's problem for 30 days, now it's the OP's problem. Personally, if this happened to me, I'd just find a way to sell them myself on Ebay or whatever instead of wasting my time begging for an exchange and whining...

The specific material is not the point. And it's not about the value of the parts. So where do you draw the line then? 9 months, 1 year, 3 years, Never? Sorry, but the OPs situation does nothing to damage their reputation from my point of view.

I can't believe anyone would fault the supplier for this. 6 months? Just check the products when they arrive! It's your fault. It's also your responsibility to know the supplier's policy, if you don't like their policy then don't order from them.

Hi Dale, I was going to buy the Cut Vinyl Tool: 26". Is it possible to get a discount code? Thanks in advance.

Hey, thanks for your replies! I'll double check that the rollers are correctly in their grooves. I didn't have a chance to take a photo yesterday at the office, but I looked at some older prints and the marks did not go away... I was thinking this probably could be solved by using a...

Hey Guys, Another issue... wondering if anyone has had a similar experience. We're getting pinch roller marks from the center rollers after cutting.. As far as I can tell, the center pinch rollers can either be engaged or disengaged (or maybe I am not doing it right, the product...

Good point, I'll try with the heat assist off.