graphtec

Hi team, I have two Graphtec Plotters that I would like to repair. The machines give the message of Position alarm error. Manual states to power off / on but the error does not go away. I checked whether there is any debris on the cutterhead sensor. I would really appreciate it if someone who...

Has anyone had this error on a Graphtec FC9000 and know how to fix it ? We have looked and it said there was a motherboard issue, techs have come in to look at it but they can't find the problem and we would like to give it one last chance before giving up. Its been having a problem when loading...

Our FC8600 has started to become less accurate. It drifts in accuracy after about 2-3 feet. See my photos below. The W is dead on but 2-3 feet down the roll the C has drifted by about 1/8 of an inch. Does anyone know what we can do to solve this? Our grit rollers seem to be clean and...

Hello, i have 2 FC8600s. When cutting perf one of the two makes a strange noise like the blade holder hits the bottom metal with force. Everything else works perfectly with extreme accuracy. Only when cutting perf this happens. Both cutters have the exact same settings on perf cutting. I...

Graphtec FC8600-160 Vinyl Cutter/Plotter (64 inches) - Practically New (Gainesville, FL) Attention signmakers, print shops, and creative professionals! Upgrade your production capabilities with this barely-used Graphtec FC8600-160 vinyl cutter/plotter. This plotter is perfect for: Large format...

So I am looking into replacing one of my current plotters with a new model. Right now I am using a Graphtec FC8600-130. It's aging and I'm beginning to have more failed cuts (more specifically x-axis errors saying the media is too heavy) and we're quickly approaching the busiest season of the...

I've been using my Graphtec FC9000 for a few months with zero issues, recently I have been getting a few off cuts. Software: Onyx Thrive and Cut Server (Up to date) Blade: CB09UB-2 Printer: Epson R5070 Crop Marks: Inward facing L's Here is my list of problems: -Kiss cut likes to switch spots...

Our Graphtec is spazzing out. Theres a spark happening in the copper coil. Has anyone seen this? Video of the sparking is below. We have a Graphtec 8600 64 inch. Any idea what is happening...

Hello! I have been using my Graphtec for a while now, self taught. I have been having trouble finding a dealer/tech in the Ontario area, we have emailed our regular tech with no response back about this machine. My problem: I am getting off cuts in the center, the cuts on the edges are near...

i bought a q75 , ran a few things on it no problem. updated the firmware what was requested.. was running a project that was (text) 15"x15' and only cut about half of it and stopped as if it were finished cutting no error just the beep when done.. ran a singular box the same size see if maybe...

I keep having issues with CM4 losing connection to my Graphtec FC9000. It is set to static IP and all that is correct. The problem is; it will randomly drop the IP connection in CM4, but the computer can still ping the plotter. If I change the connection in CM4 it can establish connection once...

Hey guys, Currently I want to replace an old CE6000-60 which shows signs of fatigue and is now 10 years old. It was mainly used for vinyl cutting. I have a limited budget and my choice is between : 1. Used FC8600-60, bought new in 2017, perfect cosmetic condition and obviously also...

I have a large wall graphic that I've printed using Onyx's tiling feature. I started cutting it on my Graphtec FC9000 and the first panel cut perfectly. However, when I went to start cutting the second panel, the cuts were shifted to the right by about 1/4". I checked my arm alignment on the...

I'm having an issue with Onyx creating unwanted lines in my cut files. I've spoken with Onyx and they said it's a known bug that just happens sometimes if a cut line extends past the artboard when it's created in illustrator. Due to the complexity and size of this job and the number of times I'm...

Hi, I am having an issue with my Graphtec plotter. I am trying to make 24-inch signage fit 2 jobs to the 48-inch roll to cut both signs and not waste vinyl. Unfortunately, every time I use Flexi to send the job to the plotter, it does not cut the full border on the left side. It has plenty of...

Hello all good people, as the title say I want to buy Graphtec cutting plotter knife blade holder and found this one on aliexpress - https://aliexpress.com/e/_DmSrmBR What do you think about price and quality? Its my first time buying this so any help is wellcome, thanks!

Hi , I am using cutting master 4 - I have two Graphtec plotters connected and they both work fine when I change plotters it remembers the two ticks on the left selecting the perf cut and the sticker cut only and this works well. What it doesn't do is remember the settings/conditions for the...

Hello - I am really hoping someone can help me with this problem. We use the machines for one thing only which is kiss cutting stickers on a A4 sticker sheets: We use a cutting mat and place the A4 sticker sheet on the mat with registration marks printed on each of the four corners of the...

Hi I have a Graphtec CE1000-60 plotter the LCD screen has packed up does anyone have one I can purchase from a parts machine as the machine is old and Graphtec don’t supply the parts anymore plotter is first class and worked well but not much use without an LCD screen Thanks in advance

Hello, I'm currently using a Ce6000 plotter, when i perf cut with the perf cut channel the cut would be very good and smooth on one side, while it didn't properly cut through on the other side(picture attached). What could be the reason, the technician can't even figure it out. Hoping to find...