No. Avery eventually did a masterful job of dealing with complaints individually and through their distributors in relative secrecy. I always maintained that the matter should have been pursued as a product liability issue instead of a warranty issue. In that event, a class action would have been appropriate. Avery's negligence and subsequent cover up resulted in not just the failure of their vinyl, but also the loss of other brands in the same installations that had not failed in their own right. In addition, had it been explored, there was also significant damage to sign shop reputations and loss of future sales by those shops from their customers who experienced failures.
That's shocking.
I am stuck at the moment between avery and 3m. I was trying to stick with 3m, and I have been burnt quite bad, and no one seems to care - I have escalated with the distributor to their ceo, but still nothing... just "we'll replace your roll"... it's a little late for that, and it doesn't compensate me for ink, time, reputation etc.
The other "top brand" name which my client specified, is avery. Sorry to everyone here affected by avery, but I wasn't left with much choice... I got a roll and touch wood, it went well, as well as the laminate.
The other 2 options I think I have, are arlon, and oracal? I have a job on currently using arlon (using for the first time), and it looks like a decent product. I have never had any experience with oracal, but I see a lot of people using it here on this forum.
At the end of the day, what everyone wants, is a consistently good product - and if there's something wrong, someone who stands up for their product and reputation. Too much to ask maybe...
) None of the deals made went far enough IMO, and I bet it depended on how much of a ruckus you made as to what type of a deal you got, but I think most were more willing to do that and move on than risk it in a class action suit. I'm sure a lot of folks just ate it.
