Merrit, did they give you an answer to what caused the problem, I found Oracal had a similar issue
http://www.oracal.com/products/_docs/prod-bulletins/Fallout_Product_Bulletin.pdf
I have been using Avery for the past 6yrs and have never had a problem,
but our Avery vinyl doesn't come from the US and what I have seen is that it was only a problem in the US.....I could be wrong, but I haven't seen any other country having any problem.
I would like to know was it one particular Avery vinyl people had problems with. 500 / 700 / 800 /900 / wrap vinyl.
I had to replace vinyl on a van that had been repaired at the local panel shop and new who did the original work and that he used Calon cast. At first glance I thought it was around 5 years old the vinyl was peeling and splitting in quite a few spots..... until I looked at the vehicle ID, the van was 8 months old.
I have seen other jobs where other brands of calendered vinyl has been layered over cast and has failed.
Not saying anyone here hasn't had a problem, but pictures mean nothing to me without knowing EXACTLY how they were applied, on what, and what was used, etc. I could show pictures of failing vinyl, but is it the vinyls fault for the wrong vinyl being used for the wrong purpose or installed incorrectly. I cut vinyl for another signwriter (brushy) and he had a failure on a window (Multifix) but after speaking with him found out it he was wet installing using windex as the lube, the vinyl literally fell off the window. I have seen numerous posts of people wet installing reflective film when the manufacturers say specifically not to.
As I said, I'm not saying nobody had a problem, just would like to know with which vinyl and that there are other vinyls that can fail if not used right.