Was going to start a new thread but I'll bump this one since there's some good input in it.
Late last year my shop moved to a new location, all of 2 miles away but different city. I updated my Google business profile and called it done, figured it would be business as usual. I'm based in a low population rural area and winter is always quieter, but ever since moving to the new location I noticed a significant decline in new customer phone calls and website requests, like from a dozen or more a week to zero. Turns out I have all but disappeared from Google, I don't show up in search results at all and on the map results I'm way down the list, even below competitors that are 60 miles away. I'm searching for things like "sign shop near me" or "banner printing" or "truck wrap", tried a bunch of different phrases as a prospective customer might. This was not the case at my old location and I never had to advertise because I was easily found. A lot of my business is word of mouth and repeats, but being found on the internet is crucial for me. At least half of my business is new customers. I often ask "how did you find us?" and they say online.
Met with an IT/SEO person and he gave me some good feedback. Had to manually update my Yellow Pages listing, Yelp, Manta, local directories...none of these are for advertising per se but the more sites I appear on the better for search results. On one search engine (Bing) I was listed as closed. Nice. I'm on the verge of reopening my Instagram page and keeping it updated only as a tool for SEO. My website domain name is also an issue, apparently if you're not a dotcom you don't matter, so I have some back end changes to make.
If anyone else has dealt with a similar situation let me know if there's anything else I can do to remain prominent online. As far as other avenues, I'm running ads in the local paper (it has a large readership) and attending networking functions. Hope it doesn't come down to doing cold calls or going door to door, I suck at that.