FireSprint.com
Trade Only Screen & Digital Sign Printing
Maybe it's because I have business partners to vent to, but I don't get bashing customers in a public forum. I don't get bashing customers at all.
Yes, there are customers that require more effort than others for a dollar of profit, but those customers may not be for you. It's not personal, not something to get angry about, just business. Name your price for working on his terms, let him decide.
I have said it before. You either take care of your customers, or someone else will.
Whenever we get an odd request or an unruly customer, I always try to ask myself what I can do to take care of a customer like that. Sometimes the solutions are not feasible right now, but at least I treated it like an opportunity.
Someone walked through your door. It was an opportunity...
-Gene
Yes, there are customers that require more effort than others for a dollar of profit, but those customers may not be for you. It's not personal, not something to get angry about, just business. Name your price for working on his terms, let him decide.
I have said it before. You either take care of your customers, or someone else will.
Whenever we get an odd request or an unruly customer, I always try to ask myself what I can do to take care of a customer like that. Sometimes the solutions are not feasible right now, but at least I treated it like an opportunity.
Someone walked through your door. It was an opportunity...
-Gene