We have the VT 9800 at our shop and I'd like to advise anyone from buying from these guys. Item was delivered 7 months ago and was supposed to be "calibrated at the factory". Well we've been fighting with this thing for 7 months now, Tech support is a joke, We've made every adjustment that possibly could be made. Adjustments will last for one run only. Soon as you lift the roller and start a new print, everything goes to S@*T, and we have to start the process all over again. We've even requested the factory calibration details, so we could do it ourselves, but they refused. We then asked for an on site visit by a tech and was told "No, we don't make enough money on those units to send a tech out." That tells me that these things are not made in the USA and are probably rebadged chinese knockoffs.
!!!!!!!!!!!!!BUYER BEWARE!!!!!!!!!!!