Robert..... either you misunderstood or you misread. I did not say I have a problem with YOUR style. I said your way of wording or talking to a client, be it new or old is not my style.
We all write and our own style comes through. That's the beauty of this. Things can be turned around or misunderstood, but that's the nature of a keyboard society like this. You can't hear the inflections, or the pauses or tilt in someone's voice, like in person, so you need to read and comprehend all of it and well. If not, ask to have something repeated or explained.
Listen and take notes. That is one of the biggest parts of A N Y business. In the end, you need to know what those notes originally meant. You can't take some sort of short-hand, comer back a week later and not know what was really said. If you do, you're sunk.
- You used a word earlier and it's one of my favorite words.... FOCUS. This is something most people do not and cannot do. It's quite evident here and in just about any place you go, unless there's drinking involved. Here, at s101, someone will write something as gospel one day and totally contradict themselves the next and not even know it. It can be pointed out to them, and then they backpedal. Most people do not have a system. That would be a KEY element or subject for one of your pop quizzes here.