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I dont like digi.
They dont stand behind what they sell.
They always have an excuse, then they stop communicating with you hopeing you will forget and move on, I will never forget.
Just a thought.
Take blade holder off cutter and take the adjuster completly out of holder and check to make sure the tiny O ring is seated on adjuster.
Too much pressure and not enough blade can cause premature wear of the blade holder.
This happened on my cutter and it would not cut deep enough on one side.
If you end up doing this job. Do not give a warranty longer than 30 days.
Elastomeric Masonry, Stucco and Brick Paint is like a condom that you paint on. Holds in moisture and keeps moisture out.
That paint will stretch and contract in high and low temps.
Your best vinyl will stick to it but not...
Had the same thing happen on a Seiko W64.
Did everything but pull the skin off my face.
Turns out it was the scan motor. Just wore completly out.
Found a NOS online and works perfectly.
Mimaki bought Seiko for the technology and discontinued parts.
The XR-640 is a great printer. I now have two of them, both bought used.
I print roll to roll on them both and cut everything on Graphtec cutters.
6mil vinyl and .030 magnet.
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