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The swatches can be found in the install folder for Versaworks. The default path is: C:\Program Files\VersaWorks\Swatch\Illustrator. The file name is: Roland Orange Color System Library.ai Good luck!

I haven't been on much lately and didn't see that, but was just given that link by Roland DGA just last week. I've used downloads from the Japan site for years, mostly because it usually gets posted there a few days earlier than on the US site. I consider it safe and recommend it. I've...

Have you tried FW 4.1? You'll have to upgrade back to 4.0, then you can install 4.1. You can download it here: http://download.rolanddg.jp/en/upgrade/firm/VGValueUPFirm410.zip Good Luck

Are you building your latex profiles on the printer or through Onyx. There are a lot of options in Onyx that can affect the profile build. If you're building the latex profiles on the printer itself, as opposed to doing it through Onyx, it tends to be oriented towards a beginner's level of...

Hey Derek, I hang out here and answer questions that I can. Hopefully I can help someone now and then.

Hey Derek - doing well. I'll sen you a private message.:awesome:

We've also been selling some clear polycarbonate for this as well.

You'll probably need to set up a "new" media for it in Onyx with a roll width of 27"

I just solder new ones right on top of the old ones. This way you can use the right fuse and if you have to replace, you're desoldering from the fuse and don't really risk damaging the board. - Or you could even solder a socket on top of the old fuses - it works.

Why battle it out here? If you're not using it, give them a call and see if you can suspend your subscription for a month or two? They can be reasonable. If you are using it, then you should probably pay. And if you "already know what the answer is", why ask the question other than to create...

What build number do you have and is this full Flexi or an OEM version (HP, Mutoh, etc)? I'm at Build 3260 on my full Flexi version and when I tried to update (I wasn't getting prompts to update) it said that i have the latest version. My HP version had an update, and now it's at build number...

Hey great point Unclebun, but lately, we equipment suppliers have had to be creative/restrictive, etc. with our installs. It's very difficult at some points of training to maintain a proper distance during training - imagine trying to show someone how to properly set the blade exposure on a...

So, where does Gerber fit into this? Or does it? What height is your plotter reporting? What height does your software report from the plotter?

Either the head is damaged, incorrect or it is wired up wrong. I can't help with the first two, but here's how the cables need to go. There are 3 of one type and one of a different type - contacts are on opposite sides of the cable. The oddball cable is #3. The coil spring will be needed to...

I love how something can work "fine" for 5 years and all of the sudden something doesn't go quite right and now the plotter's "a pig". It sounds as if the scale is off for some reason. Is it just this file or are all jobs doing this now? What media are you printing on? Is the liner slick? Is...

Being essential doesn't give you free reign to be stupid. You can't still do things as you've always done them. We've changed several of our policies and procedures to reduce contact with others. - No one comes in the shop to pick up will call orders, they call it in and we set it outside. Our...

A letter we received from the ISA makes the case pretty clearly: March 25, 2020 Dear NASSD Members: The International Sign Association has provided the below language to various state organizations and federal agencies urging them to include sign and graphics companies as “essential...

Hey Kieran, The heater control board is under the front apron. You could have a stuck solenoid on that board. Good luck and stay safe, Joe

Hi Tony, SG heads are different, but I think they're easier than DX4 heads as there's no mechanical adjustments other than making sure the head is installed all the way down and flat with the carriage (which is the trick with these). But it may be simpler than that. If the pumps keep trying...

I don't remember as it's been a long time for me to use Gamma Print, but if I remember right, its little niceties like better control over panels - things like that. Yes, you can get by with out them and print a lot of stuff, but life is easier with those things. I looked quickly and couldn't...