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If you park the 4th Pinch wheel (which is what holds the material down on to the grit wheel, which is underneath) and use the 3rd pinch wheel on the left side of your media, does that work? If so, you probably have a cracked or broken pinch wheel assembly. The last time I checked, Graphtec was...

If they're willing to pay for a tech to come out, schedule some time with him/her to show give you the basic training as well. An extra hour or two now will save a bunch of headaches and cash in the trash later.

We've had quite a few customers do it. Most without any help from our tech team. We've had a few decide to pay us to do it. I would say that if you can follow the instructions carefully - don't try to wing it - you'll be fine. We've only had a couple that truly needed a technician for...

That won't work for an SP-540v. He'll need to find the original Versaworks disk. VW 6 only works with: Eco-Solvent Printers and Printer/Cutters BN-20 EJ-640 RF-640 SG-540/300 SP-540i/300i VG-640/540 VS-640i/540i/300i XR-640 UV Printers and Printer/Cutters LEC-540/330 LEF-12/12i...

So, make sure that you disable Windows defender Firewall and set User Account Control to Never Notify for the install. You can turn them back on afterwards, but will probably need to configure the firewall with Gerber as an exception so that it can communicate with the output devices and the...

What they want and what they can get - especially by Thursday - especially as inexpensive as possible - seems to be 2 different things. What's that saying? Beggars can't be choosers...

You also need to be careful about putting vinyl on top of some "High Quality" paints. In a painter's mind High Quality tends to mean that you can clean it off easily (besides not fading, chalking, etc.). This "easy to clean" quality can affect how well/long vinyl will stick to your substrate.

Did you disable antivirus, firewall and set user account control to Never Notify when you installed? Have you made an exception in firewall and antivirus for Omega folders? What version of Windows are you using?

What version of Illustrator and what version of Flexi are we talking about? Have you tried using EPS or PDF formats? Those are more universal than an .AI file.

There's not much info to work with here. Can you give more specifics? What material is it? How old is it? Is it designed to work with your printer? What printer do you have?

Hey there, I'm happy to help where I can. 1.) I don't really have a magic number for how much should be printed, only the observation over the years that my customers who print more tend to get more prints out of a printhead - all other things being equal. 2.) I'm a fan of using original inks...

Just curious if you guys are going to start reclaiming sign faces now. Or have you been doing that? I walked our warehouse today and it looks like we're down to a partial 8' roll here which will probably be gone before long.

HI Lady Who, I'm not a Mimaki guy, but deal with other printers that use the DX7 head and similar heads. Life expectancy is affected by many things. Proper maintenance and regular replacement of consumables is high on the list. Also I've found that these heads tend to fail sooner on...

I don't think it has anything to do with Versaworks. I do know that there are issues with print heads leaking ink. We've got a few cases going on with that as well. Unfortunately, we haven't been able to pinpoint the ultimate cause of this. I hope someone figures it out soon. Good Luck

They can be ordered through any Roland dealer.

Tom, What version do you have? I haven't heard anything about the software causing problems with dampers. And I can't figure out how it would affect dampers at all. Do you mean firmware on your printer?

Bobby, I'm just curious, do you know if there are more people going to the hospital with new symptoms or are they expanding testing and therefore confirming more cases that would have been counted otherwise?

This part number doesn't even show up in the current parts finder. 6702048040 and 6702048041 are the current print carriage board part numbers for the XF. 6702048041 is the latest revision and should work without any issues if everything is correctly connected. (This is also the one used on...

Could also just be calibrations. Have you done your bi-directional and feed calibrations?

Yup Gino. Some vinyl is nasty smelling when it gets heated up.