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Colorcrest will hopefully chime in and agree or not with my assessment. You are trying to match two print systems that only have two thing in common, the name Roland and the vinyl. I am not a color scientist by any means, but I've been profiling, both as an independent and for an ink...

Yes, the print head carriage needs to be locked in place when you do the cap position step. Move it to the left just a bit from the home position and then slowly bring it back to the right until you hear 2 faint clicks and immediately stop moving it. Try to push it back to the left, it should be...

+1 for Marabu ink. Used their solvent ink ink in 6 Mimaki JV300's and their sublimation ink in both Mutoh and Epson printers with no issues. However, this was in a production environment where the printers were running 12-18 hours a day.

It's best to refill the refillable cartridges while they are in the machine, rather than removing them, as the seals will start to leak after being repeatedly being punctured by the ink needle.

The XR's are quite different, not as simple as the DX4 head printers.

You have backflow contamination. Look at the ink lines and see if the cyan looks black and the yellow looks magenta. If so, hopefully it didn't go all the way back to the ink cartridges. You will need to do enough power cleans to clear the lines or an ink fill.

Any pic of the network connector?

Sounds like a consensus. Let me know if you need a tech...

Odd, the same problem on both machines. Does the second printer act exactly the same, i.e., the blade not dropping, just in a different location? The first thought is the cut carriage ribbon. Relatively inexpensive and is user replaceable, if you're so inclined. What usually happens is the...

What you are seeing is either static induced or the magenta channel starting to fail. What is your head height? Put it in the lowest position and see if it goes away or gets better. As was asked above, does it happen on more than one media? Does it get better if you slow down the head speed?

To be clear - lightly lubricate the rail itself. My post seemed to indicate lubricating the bearing blocks. The oil on the rail will do that.

Here is a decent video on how to remove, clean and replace the encoder strip. Roland VersaCAMM SP-series Linear Encoder Replacement - YouTube NOTE - There are a couple of things that were omitted and that I disagree with. 1. Before shutting done the printer, go into service mode and open the...

I'm presuming you did the media feed calibration? Is Versaworks set to use the printer settings or software settings? If set to use software settings, input the calibration settings you came up with on the test print into the software. Let us know...

Clean the guide rail with alcohol, clean any buildup around the ends of the bearing blocks on both the print and cut carriages, then, using a foam swab, lightly lubricate with lightweight machine oil, like 3in1 oil. By hand move both carriages back and forth 10-12 times to distribute the oil...

In the user menu, run Env. match and the cutting adjustments. If there is still an issue, you might need to remove the encoder strip to really clean it, or replace it, depending upon its condition.

Try removing the hoses and clean them out. You can squeegee out the old ink with an unopened soda can. Flush the hoses with acetone to remove any residual ink, reinstall and see if that does the trick.

He wants to go small. The Epson printers are desktop size, ink is incredibly cheap, and the output will cover most of the products he would sell in a sign shop...

Check the contacts on the network connector on the mainboard and make sure they are even and not bent or damaged...

It's starting to look like you have an issue with the network section of the mainboard. Let's get Netsol to chime in on this also...

Excellent! You're very welcome!