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Sublimation with vacuum oven forming. There was a company here in Denver that just went out of business, and had like five of those machines up for auction.
i'll see if I can pull an image of the vacuum machines.
you can do a google search for clipart - that you can purchase. or google the image you are looking for with "svg" or ".eps" in the description. Results and image quality of whats online will vary GREATLY.
Did you replace the whole carriage with solenoid etc? You may have to calibrate it for force with a weight. I can't remember where I saw that.
EDIT: here
https://signs101.com/threads/gerber-envision-375-z-axis-calibration.90834/
I like this tiny program called fontview OK- it wont organize them, but you can view them and its free.
I'll see if I can upload it - its 152K or send a message if you want it. Some sites that have it have a bunch of ads.
in my experience with flexi and graphtec, I set the parameters at the cutter condition menu.
I often had issues with setting speed and other settings in flexi menu. try that? and uncheck the flexi box for cutter settings- only send the file.
OR
check your file - you may acutally have two...
has he had any formal training on installation or been taught? Maybe run the angle of " hey, this class is offered- and I bet we can save time and rework by taking it".
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