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I'd recommend contacting a local Mimaki dealer and striking up a relationship with them. Pay them for the basic training - they should be able to do it for a price. Explaing that you'll be growing and need supplies, media, etc. Be proactive on creating a partnership. If you wait till you have...

But since it won't be purchased from Roland, but from a dealer, Allensign's comment is valid input.

First off, turn off the printer in front and then in back, then unplug the printer for at least 5 minutes. Plug it back in and turn it on in back, then in front. If that doesn't fix it try updating the firmware. You can get the latest version from Rolanddga.com in the support section. Just...

Have you replaced the cap top and/or dampers in the last year? If not, I would start by replacing the cap top. If that doesn't fix it, then go for a new damper on that channel. Good luck

How far are the pinch wheels from the reg marks? You should have at least 3/4" between the them.

It's not just the thickness, but the ability to conform to the complex curves of a helmet at that thickness. Yeah, it costs more, but you're getting more.

You need to use the Gerber cables. If you're using a USB to parallel adapter, is it the one from Gerber? That's the only one that will work. Good Luck,

Check the page size in the area menu on your plotter. Set it to the max allowed.

Also, make sure that the pressure levers on the back of each pinch wheel is set to the same settings. Loose carriage is a possibility too. I would also reset to factory defaults if you've been playing with settings a lot. The factory defaults on condition 1 will normally cut regular vinyl...

I don't think you have a curing issue you have a substrate/ink compatibility issue. The ink isn't adhering to the substrate. They will need to use an adhesion promoter or different ink or different substrate. Do some testing next week on the piece that's already chipped, but I don't think...

Have you cleaned the ink off of the shiny mylar strip? If there is ink overspray on the strip the printer will think that there's media all the way across. Let us know if this works. Good Luck, Joe

You can use a generic serial port to USB adapter for the plotter, but you should get the Gerber one if you're connecting an Edge. Just make sure that the serial port can be configured through it's driver. It's much easier than an internal card. I've used this Keyspan adapter for years. Good Luck

You're just asking for headaches and large repair bills if you're going to try and store it for that long without flushing it first. You'll want to do a head wash. I don't remember for sure, but I think that will require 8 cleaning cartridges, but you won't have to worry about how long it...

This will happen when 2 conditions exist: 1. Old captop or something on the captop which allows the 2 channels to siphon through the cap top and 2. The level of ink the the black cartridge is substantially higher than the level of ink in the cyan cartridge. - it could go the other way if the...

Like my buddy Phil Knight likes to say - "Just do it"

Since you've replaced the blade, I would recommend replacing the cutter protection strip and possibly the blade holder. If it's more than that, you should have a tech take a look at it. As far as the print you have already, dialing in the cutter - or improving the cuts should not affect the...

the XF is probably the hardest printer to get dialed in and it almost takes a microscope to get the bias and vertical alignments within spec. You also have to turn on the the print heat in service mode so that the dots don't spread too much so that you can see the individual dots for proper...

It's not "just alcohol". I've seen alcohol gel up solvent inks. You don't want that to happen in your ink train. It's ok for cleaning overspray off the platen or cleaning your encoder strip. Get the correct cleaning fluid from your vendor.

Glad I could help

ink dripping from a VS head (assuming no physical damage to the head) is usually the sign of a bad damper. Did the dampers get replaced when the head was?