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The client approved the quote with the wrong information. Its irrelevant who inputted it, I'm still not going to redo it for free if they said it was correct.

I totally agree with you, regardless of who made the mistake. The reason we send out proofs is so that the customer can verify that we didn't make any mistakes in the copy/content/color of the sign. On things like menus that are text heavy, I ask my customers to have at least one other person...

polycarb comes on rolls that big, but its more expensive per sqft than maxmetal. And its floppy, so you'd need a better support structure, no matter how its installed. AND if its full color, there is going to be a seam in the graphics, because as far as i know, you can't get roll vinyl that...

Marlene is correct. He doesn't owe them anything. And you're thinking that they will come back if he is nice is a bad assumption. I guarantee if they aren't happy with the new person, they will most likely find someone else (not their old standby.) depending on the depth and breath of the...

I'm a little confused... lemme get this straight. Your friend, who's former employer was a customer of yours, wants YOU to give them (former employer) files? If your friend was working for them, they should have a copy of the files anyway (assuming he was an actual employee, not...

we had one employee who did that all the time. had

Is there a preferred transfer tape for contour cut Phototex? I did a search, and it looks like in the past there were problems. The design is way too many colors to use any other material, and it has to be contour cut.

your price was low (we would have been higher). there will always be someone else willing to do it for less with inferior materials. don't stress :) i just sold a 14ftx18" polycarb face with cut vinyl, no install, no site visit, for almost $500.

there are a million ways of doing this. we've found this technique to be the best combo of economical, fast, looks good, and is durable.

they are asking for A LOT for that price. i would offer this for $2500, installed. The main panel is 4ftx6ft 1" mdo, painted a solid color with some vinyl graphics on the top portion. the inserts are polymetal with vinyl graphics, and I'd drill the holes through the material so you only need...

we don't have a cash drawer per say, but we do usually have cash on hand. and if we don't have the right change, we can always go to the quikie mart next door and get change. and yeah, that is an insanely high % for processing.

What is their budget? And no, I don't think the sign you are suggesting is a good idea. Just scratch that from the drawing board. Bad, bad idea to have all those hanging panels. You could produce the original sign with MDO, polymetal, and vinyl graphics for significantly less money. But you...

Took the words right out of my mouth. We have never had a problem and we've also had ours for almost 3 years. I don't remember there being any problems with shipping, either. We aren't a high-capacity shop, this laminator does the job well.

This person was only looking at the bottom line. She was annoyed I called to follow up on the quote, and when I asked her if she had any questions she said no. I was so vague in my descriptions, if it were me, I'd be like "what is this sign even made out of?" But again, only cares about price.

I'm just curious if anyone charges for site visits and/or quotes. Its so annoying to waste what often equates to half a day's work on a site visit and quoting just for them to come back and say "you're expensive, we're going to call someone else." This is particularly the case when the client...

if you spend an hour searching for a by the yard piece, you might as well have just bought the whole 10 yd roll (cost of your time vs. cost of whole roll). when my clients request a special color, I make sure to include the total cost of the roll, even if they only need a small piece of it...

we work with a flooring company who has done everything from elementary school gyms to a few different NBA courts. the graphics are painted using stencils, no decals. This is a recent job we did the stencils for.. the center court logo alone was 28 feet wide and about 15 feet tall, and its...

we made name stickers to label our twins' bottles and food containers at daycare using GF 201, which is a 6mil, no air release calendared vinyl. We printed them with ES inks on our mimaki, and i cannot believe how well they have held up. Each item has been washed at least 5 times a week for...

Add a zero to the finishing price and i think you are still a bit low. Honestly, just double that price. You will be kicking and swearing and possibly in tears if you quote them that low. If they balk at $7K, you can come down a little bit, but I wouldn't consider doing this job for much less...