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Mutoh DX7 Cap Top. They are fairly straight forward to replace but the first time can be tricky. I always recommend flushing the pump tubes while you are in there to make sure they aren't clogging. It's technically time to change your dampers as well but that is a little more involved and a lot...

I use a tapered syringe because it fits in pretty much any sized tube nice and snug. Here is a link to one on our website. When the head is capped and you pull from the cap top tube, you should feel resistance and then if there is ink in the dampers already, you should see ink flowing into the...

Did you change your email password recently? If so you need to change it in the settings in Flexi as well. Only thing I can think of off the top of my head.

With a little bit of Japanese parts thrown in; mostly print heads.

The issues experience above are almost certainly due to mismatched color spaces. If you open an RGB file in CMYK mode it will always mute the colors because it's trying to convert colors that only exist in the RGB space to the CMYK space.

Any version of Flexi before version 10 will struggle with PDFs. After version 10 they specifically addressed a lot of the issues.

The truth is that people who ask that question save more money than people who don't. It can be super annoying as the seller but it works out for them in the long run so why change? I have products that I have more wiggle room on. If someone asks about a better price for those items I usually...

Roland DX4 Print head. We stock them here in Denver, CO and offer free phone/email support and installation documents. A majority of our customers are installing the heads themselves.

Just a quick note: Swabbing the nozzle area can cause permanent damage to the nozzles and is not recommended by Mutoh. If you go to Mutoh's website you can download the user's manual for that machine and there is an entire section on how to maintain the machine. If you follow those...

Sounds like a network issue. What type of network hardware are you using?

We carry the Hiker grommet machines. It comes with 500 grommets and free shipping.

Go into the "View" menu and look for an option called, "Snap to Grid". When it's on any object will automatically align with the art board if you drag it near it. Not sure if that is what you are looking for.

When you load the material to cut, does a little red dot show up on the vinyl and allow you to line it up with the crop mark? Are you 100% sure you loaded the material in the same orientation as when it came out of the printer?

Unlock the head and move it by hand all the way to the left of the machine. Then power on and tell us what happens.

Since it's a new head you can rule out ink build up on the bottom of the head but you should check to make sure there isn't a bunch of ink built up on the bottom of the carriage. When ink builds up it makes inkcycles and then ink drop down from them on the vinyl. The most common cause is a bad...

Looks out of alignment for sure. Do you have the vinyl left over from when the tech did the alignments? My bet is not all alignments were done.

Exactly :D

I will let other techs test that out before I try!

Interesting. Looks like it's not as prevalent in the latex world. I always recommend OEM inks but I would say at least half of all solvent printers I work on are using 3rd party inks probably even more than that.

Ok yeah there is another report that shows the hours and head fire counts but I can't remember what it's called. Joe House will know.