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As of last friday, my XC540 is not getting data from the PC. Versaworks shows a 'not connected' status. We have redone the IP address procedure a bunch of times, put a brand new cable in place and blown off the main board and connection terminals with a little contact cleaner and air, all to no...

Suddenly, when loading a new job into the control head from my computer, I get as far as the screen where you select input type. (Mine is a 9 pin serial cable which is fed from the computer by a USB to serial converter.) I select "serial", hit enter, it reads 'now data loading', but instead of...

Can a few folks offer their rule of thumb when it comes to using heated rollers, or not, when laminating various prints? Please consider small stickers on up to full width stuff...

I have a couple logos printed to Orajet 3551, lammed with 290. I need to place them on the back end of a propane truck. They measure rougly 18x24 inches each; I'm concerned about the compund curve of the back end, unlike the sides...Any words of widsom out there??

I think you can purchase a pdf download on ebay for a few bucks

Trying to reset my Roland XC540 printer after a light crash: After attempting the limit initialization procedure, (I got error 1010) the machine now simply reads "cleaning", drops the caps down, and slowly beeps. No other commands register on the keyboard, and if I shut it down at the panel, it...

Had a crash. cleaned it out, went to do the limit reset, and parking position setting etc., but the machine goes directly to 'cleaning', drops the caps and sits that way beeping. I tried rebooting numerous times, tried holding the three arrows and booting, I manually raised the caps and then...

I just replaced my light magenta head, powered up and went directly into service menu mode to do the software part of it. I went to head replacement, and at the prompt for 'REMOVE SOL CRT.' the numbers 1-12 just blink steadily and the 'busy' led blinks as well. Can't exit or move on. The...

Yes, but what I mean is, I cannot seem to get them to remain in the respective folder when I open a new file. I think the save process is different or something...I want them to be there when I open any new file and start working, instead of having to go get or recreate them. While I'm at it...

Two things are lost to me since switching up from Illustrator CS3: 1: my CutContour swatch for cutlines which was in its own swatchbook in the list, and 2: my regmark symbol which was right there waiting in the symbol list whenever I created a new file and wanted it. With CS6, suddenly I don't...

I'm gonna try that, thanks!

That worked. Now If I can remember it for more than 3 days....

I tried a couple random settings that didn't work, but what settings would you do different than mine, which normally are: 75 raster/25 vector, uncheck the strokes to outlines option, and check the preserve overprints option. That's all I usually do with the flatten function.

I have to flatten the transparency and save my file as an .eps, in order for Roland Versaworks to recognize the cutline. When I do, some of the design becomes blocked off by solid white boxes that were not there when that part of the image was imported... arrrgh..... I've seen it called the...

I'm a relative newbie running a Roland XC 540. I have some requests coming in for stickers, and hope some of you might share your basic approach to high quality small sticker printing. Things like your favorite substrate, overlams-- if applicable, (preferably not, right?) machine settings, and...

Being new to wide format, I'm not sure what clear or translucent white media and overlam would be right for long-term exterior polycarbonate faces on light boxes. I run a roland XC54 with ecosolvent inks, so the other question would be do I change any settings for backlit prints like this?

A colleague sent me a pdf of some art they printed and cut for me before I got a printer. Now I'd like to produce some pieces from that file which the sent to me, but they use a different color for cutcontour than I do, and I can't figger out how to change the stroke to my cutcontour color so my...

I have a few cartridges that still have a good amount of ink sloshing around in them, but show up as empty on the ink status. Has anybody ever heard of transferring them into a running cartridge to use it up? I know the paranoid answer to that already, but I'd still like to hear from anyone who...

did that We did reload the driver. My Omega is old too, but I doubt that's it. Summa is on tap to call me when they start up in Seattle, since I found out that the Peabody MA office has no techs for two weeks. Thanks for your input on thermal vs. inkjet. I thought thermal was the best way to...

I run a normally bulletproof Summa T-60 plotter, and Gerber Omega software. Just today, the plotter stopped cutting. The job goes to the plot spooler, then sits a bit, and then disappears while the plotter just idles. I haven't made any changes for years. I'd just like a rundown on how to...