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Most of the damage I have seen over the years is because the shipper has not packed it well....Case in point, yesterday I got a shipment of memo boards.....5 inner boxes in a master box that held 6....With the void being filled with scrunched paper....Also, the master box was at least 1" taller...
Terms like this are only acceptable if you accept them.....If you talk with your wallet and take your business elsewhere suppliers will get the message.....
On an HP Indigo press copy changes will be a few $s each....Are those Australian prices?.....In the US/Canada I would probably be 15% to 20% less than that....
IMO it defies logic to think that they have been in business as long as they have and sell as much as they do and give bad service all the time...I suspect like with any large operation they slip up from time to time.....But those slip ups get all blown out of proportion because the "happy...
Do not be too worried about those the cast off cold calling sales folks....About 97% of the folks you meet may be that way but the other 3% will welcome you.....Cold calling takes persistence.......It helps to be courteous and ask if they have time to listen to you for a few minutes......It also...
Years ago I started a sales person / gopher for a small print ship......It did not take me long to figure out that I could broker orders and make 2 to 3 times the commission......I think if a person to good enough to do a good job for you, you will have to give them a larger share that most...
Not exactly but I used these for a similar request a while back....
http://www.tradenetonline.com/table-tent-three-sided-uv-coated-1s-5x7-folded/p/0D72B465-D543-4A43-8923-2A2BB0C1FCA7
The amount of rent you pay is only relevant if it affects your bottom line......I have a friend in the sporting goods business.....they have several niche locations where the rent is 4 or 5 times what they pay at their warehouse type locations.....But with the traffic they still make money...
Just thinking out loud......But I use a inkjet to fill in the blanks on some pre-printed forms....These could not be run through laser printer but the inkjet worked well....Maybe finding a substrate that is better with an ink jet will be an idea....
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