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I had to purchase a whole new assembly. Waiting on a call from Gerber. I did the calibrations but I feel like the assembly may be defective. It is failing to detect the calibration weight sometimes, other times the final number is very inconsistent. At this point I can't use it for anything...

Mine was dated 2002, I just received a new one today, but am working through a new issue now! It could be defective, but I'm getting inconsistent cutting force.

My Envision 375 (well used) has had a recurring issue of a loose pen holder screw since I've had it. I've seen newer ones that Gerber has changed how this works. It is becoming a pretty big issue now, my pen won't stay in. Anyone seen this before and what did you do to fix it? I'd guess...

Always used Photoshop for this when needed. I can't recall a time when it didn't interpret a PDF correctly.

You probably have a profile loaded that is only profiled in certain print modes. Generally to save time HP or whoever made the profile only makes the most common print modes since in reality the faster modes aren't usable in many cases. You'll need to find or create a profile that enables the...

My driver used a combination of ratchet straps and two pallet jacks to get my 560 to the lift gate. We got it without a forklift but it wasn't easy. Required a lot of repositioning so we could safely lower it without holding it. Would have been much easier to rent a forklift for a day or...

I've said it many times from experience, just use Phototex. When someone recommends a wall vinyl keep in mind the type of machine, border they are using, type of wall, etc all factor into whether you get the dreaded call "my graphics are peeling off". What worked for them may not work for you...

Power supply is one of the more common edge issues. Most likely the cause as Joe mentioned.

That is most likely what you are printing on giving off the odor. My best advice is just run the media out through the opening before printing. You'll eliminate any head strikes.

Another consideration here is what course of action can you take if someone files a charge back with their credit card company. I've learn from many years of accepting cards online people can and will file charge backs for any reason (legitimate or not). If you don't have written policies...

You need policies that are black and white when you accept a job. Customer needs to understand what they are handing over money for and the procedure if and when something like this happens. Artwork and deposits need to be identified as non refundable/refundable. Most of this can be avoided...

These are all ABS, I built an enclosure which worked well. I just think the whole process was going to be too labor intensive to make it a feasible for production. The L is sanded down and painted, you can see it was still not sanded enough. Modelling done in Fusion 360 then sliced in...

Looks like I chimed in on this 6 years ago. I did a test run of creating 3d letters with a CR10 chinese machine last year. I also ended up with some nice letters but the process to get them to that point was too intensive. Required a lot of sanding and then paint as well, basically required...

I work with a lot of specialty films so I'd say my Gerber edge setup. Most of these films are a huge headache to feed through a latex machine. No overlays and you can cut super long runs on the plotter without issues. The only thing that I'm noticing more and more though is that 15" punched...

We tried this several versions ago and frankly it was a bug ridden mess to use. Cut lines miss, cut marks in the wrong spot, basically didn't work. Not sure how well it works now, but after a few days of wasted time we dropped it. Onyx is supposed to do it though...

Which model are you using? This was an issue on my 26500 series which is well documented (condensation on print heads), however my 560 this has literally never happened again.

I use Anveo, similar features to Ring Central. Separate numbers for each online store (so I know where people are calling into). Basic professionally recorded greeting and I set hours on all of my lines to only ring during business hours. It is nice to have the flexibility to forward calls to...

I know you want to monetize your site, but the full screen ads are just too much in my opinion. Maybe for non logged in or unregistered users? I think this will ultimately hurt the site. I speak as someone who has owned and operated forums myself.

This machine makes no sense at the price point. Especially if you are just doing decals. Just about any of the major brand solvent or latex machines would do that at 1/3 the cost. My (short) conversation with the oce people last year at a trade show they mentioned the ink being brittle and...

Saam, I see you are new here. Just a heads up these threads usually erode into battles about Latex vs Solvent printers and this one is probably no exception. If you use the site search you'll find literally hundreds of threads on this topic with lots of useful information. There are...