Search results

Now it won't read the material even. Something weird is going on with Onyx communicating with the printer. I don't really want to reinstall everything if I can help it...

Postershop 18.0 If I hit "manual update", the size doesn't change. If I go into configure page sizes and query printer, I get a popup saying "unable to retrieve page size from printer"

yeah, I've restarted onyx, my printer, and my computer today. Sometimes it works, sometimes it doesn't. Today is the first time I've run into this issue.

New problem today between Onyx and my Epson S80600. I keep getting an error in onyx saying "unable to retrieve page size from printer" when Onyx queries the printer for the media type and size. I haven't changed anything other than different rolls of material today. The printer displays the...

This looks like it'll fix it. Although it's an annoying way to fix it. I'm also trying making the stroke as close to 0 as possible without being 0, to see if it'll double cut or anything. It's definitely cutting both sides of the stroke, or that seems to be the issue anyway. I can't figure...

Our layouts are created in-house, and I'm using the .eps files to print. I've dug through the files in Illustrator and can't find a single difference in the cutpath layer in any of them, and there's nothing else in the file that has lines where the cutpaths are. It seems odd that only some of...

I just ran a file through Onyx postershop, printed on my Epson S80600, and sent to my Summa S2T160 through cut-server. It had 7 different files on it, and at least 5 of them double cut with a tiny offset, so they're ruined. I can't find anything different in the file setup, they were all...

8519 is a Luster right? Could it be that the sheen of the laminate is throwing off the sensor looking for the marks? One thing you could do is take black material and plot out the same shape and size as the crop marks, then place them over the top of the printed crop marks after you...

Cap tops are super easy, they're just held in by the retaining clips that pop right off from the front. Dampers can be a bit more tricky, as you can break the stems on the heads off if you're not super careful.

I got most of mine through the Epson Edge dashboard that can be installed with the printer.

Nice! Hope it works out for you as well as it has for us! It was nice to meet you.

The 80600 recirculates ink very well it seems, especially compared to our Rolands. It doesn't dump ink during a circulation, it re-cycles it. I've emptied ours a couple times in about 8 months, but I've swapped between metallic and white a few times as well, which dumps a bunch.

I've got an S2 T75 and rarely have issues tracking in winplot. When I do have issues, I double check that nothing was scaled between the print file, and the cut file in winplot, and I'll also double check the length calibration on the plotter for the material I'm cutting. That's about my only...

these use a laser for height detection, and my rep was concerned with the laser getting knocked around and throwing things out of whack. I don't really think it'll be a huge issue, but would like to lessen the chances of anything happening.

We're looking to buy a new UV printer such at the Mimaki UJF series, but we're worried about vibrations from the train tracks right outside our shop causing issues with the print quality or height detection systems. The trains switch tracks and couple cars on the tracks there, and it makes for...

Best tip ever. A simple solution, and it works amazing.

I use Postershop.

not necessarily, you can name it whatever you want as long as you also change the setting in the RIP. I've got my white set as epsonWHITE in illustrator, and I just told onyx that Spot1 corresponded to epsonWHITE.

follow the epson guide to the letter, and it should work fine. At least, it did for me. Granted, I'm using onyx postershop, so I don't know what differences there are between the two packages. http://download.epson-europe.com/pub/download/6029/epson602962eu.pdf

Glad to know it's not just me! I tried connecting direct to USB, but couldn't get my computer to even recognize the printer. That was a couple months ago, haven't had the time to try again recently.