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Here is a decent video on how to remove, clean and replace the encoder strip. Roland VersaCAMM SP-series Linear Encoder Replacement - YouTube NOTE - There are a couple of things that were omitted and that I disagree with. 1. Before shutting done the printer, go into service mode and open the...

I'm presuming you did the media feed calibration? Is Versaworks set to use the printer settings or software settings? If set to use software settings, input the calibration settings you came up with on the test print into the software. Let us know...

Clean the guide rail with alcohol, clean any buildup around the ends of the bearing blocks on both the print and cut carriages, then, using a foam swab, lightly lubricate with lightweight machine oil, like 3in1 oil. By hand move both carriages back and forth 10-12 times to distribute the oil...

In the user menu, run Env. match and the cutting adjustments. If there is still an issue, you might need to remove the encoder strip to really clean it, or replace it, depending upon its condition.

Try removing the hoses and clean them out. You can squeegee out the old ink with an unopened soda can. Flush the hoses with acetone to remove any residual ink, reinstall and see if that does the trick.

He wants to go small. The Epson printers are desktop size, ink is incredibly cheap, and the output will cover most of the products he would sell in a sign shop...

Check the contacts on the network connector on the mainboard and make sure they are even and not bent or damaged...

It's starting to look like you have an issue with the network section of the mainboard. Let's get Netsol to chime in on this also...

Excellent! You're very welcome!

Once you have cleaned the encoder strip, redo the Initialize the limit, both encoder calibrations and both cut alignments and see if that fixes the issue.

Please post a nozzle test print also...

What happens if you power up the printer with the network cable plugged into a different computer? The other computer doesn't need to have Versaworks. Just want to eliminate the computer as the cause of the power up issue first.

Did you do these steps? Don't want to be a pain, but a vital part of remote troubleshooting is a response to specific questions and performing requested actions. I take a very methodical step by step approach to troubleshooting based on symptoms and knowledge of the system. My troubleshooting...

Specifically, where are these suction hoses? Are you talking about the lines from the caps to the pumps?

Is it during printing or cutting? Several things to check and do. Look at the sides of all the pinch rollers. The outer 2 rollers should have a colored dot on the outside, i.e., the left roller should have a dot on the left side and the right one on the right side. The middle rollers should not...

In the print&cut adjustment menu, there is a second test print that prints the black squares, like the crop cut adjustment. Try using that one and adjusting the the alignment to see of that works better... On the sideways movement of the vinyl, when is it moving? During printing or cutting?

Nozzle test print please...

This is my suggestion for equipment. This particular printer does letter size, which will work for mugs, mousepads, hats and small shirt designs. Printer - Epson SureColor F170 Dye-Sublimation Printer - Epson SureColor & HP Printers - Dye Sub, DTG, Sign, Photo & Giclee (dtgweb.com) Heat press -...

You are welcome! Glad you are up and running. Merry Christmas to you! You have a workhorse printer, take care of it, do the regular maintenance and it will make you some money!

Did you use the Onyx download manager? The SJ-640EX is supported. You should speak to Onyx if you are having difficulty.