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You cannot do the feed calibration with the heads in that condition due to the missing nozzles. Examine the bottom of the printheads for damage. Please post a clear pic of them please. Also please post a pic of the caps so we can see their general condition.

Post a nozzle test print. We need to see the condition of the black channel...

The lines from the caps to the pump are clogged. You can try to clear them with cleaning fluid and a syringe. If you cannot pull anything through them, remove the caps from the printer, pull the lines off the caps, use a roller of some kind (an unopened soda can will work great) to squeegee the...

It is possible a component is heating up and starting to fail, but let's eliminate the inexpensive parts first, i.e., the dampers. What head height are you set at? This time of year static can be an issue. If your head height is on high, lower it and see if the overspray goes away or improves...

Then dampers would be good. One or more are probably starting to fail...

Send it back. It's not the right head and even trying to make it work is pointless and if you put it in your printer, it could get really expensive, as it will likely fry some portion of your electronics...

I see from one of the pics that you have some aftermarket caps. The issue you have could be related to aftermarket parts. When was the last time you replaced the caps and dampers? You want to use Roland OEM caps and quality aftermarket dampers. Solventinkjet carries Roland OEM caps. Roland Cap...

As requested, a pic of the nozzle test print immediately after a good print job is the next step to help determine your issue. This is the only way to start to determine what is wrong...

If I understand correctly, the caps do not have ink in them after a cleaning cycle and they shouldn't. The dampers should always be at least 1/2 to 2/3 full of ink. When you print again, as soon as the print is finished, please print a nozzle test print and post here. We will go from there.

The captops should NOT have ink in them after a cleaning cycle. Please verify...

In the #Adjust menu are 3 items - Head ID, Serial #, and Dealer number. The serial number is for the printer itself, not the mainboard. However, it should match your printer, the head ID's should match your print heads and the dealer number you can get from your dealer to see if it matches...

That is the fast easy way and it works just fine.

Be sure to clear all the holes in the platen to ensure max vacuum suction.

Try office binder clips instead of tape, much easier...

The posts usually crack towards the bottom where they start to flare out. On the cartridge, I had marks on my forehead.

The magenta issue could be either the damper on that side or a cracked manifold or a bad head. Let's eliminate everything else before going for the head though. But, a head slapper thing - make sure both magenta cartridges have ink in them. I troubleshot that issue twice. The ribbon swap...

I'm betting your black issue is the off brand cap. Any defects or unevenness in the top edge of the cap seal will give you an air leak. Solventinkjet carries Roland OEM caps. Roland Cap Top | Solventinkjet.com I learned the frustrating way about the inconsistency of aftermarket caps and only use...

It does need to be centered. If the ink footprint is touching the silver frame around the head, you will have an air leak. Hard to tell as the pic is a bit blurry. Be sure to use the previous pic on mounting the head on the adapter. I would also gently clean the bottom of the head while it is...

Any luck?

The line between the cap and the pumps is likely clogged up. First move the print head away from the capping station and power down. Remove the cap line at the pump end, attach a syringe and try to pull cleaning fluid through the line. There are 2 lines, so do each one individually. If you...