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Agreed. I will watch this thread...

Yes, the head carriage can be raised. The head carriage screws for the height will need to be loosened and the carriage moved all the way up and temporarily tighten the screws. You will place a flat shim plate of the thickness of the head height you want under head carriage, loosen the screws...

You're on! I will help where I can. Since we think he was able to ping the printer, I'm assuming from the command prompt, then I'm going to assume the mainboard is ok. So let's see after the IP addresses are confirmed to be correct.

Thanks! That's about the limit of my networking expertise though... I like AngryIP as a sniffer also... Let's eliminate the obvious before we start replacing hardware...

Epson SureColor F570 24" Dye-Sublimation Printer - Epson SureColor & HP Printers - Dye Sub, DTG, Sign, Photo & Giclee (dtgweb.com) Epson SureColor F170 Dye-Sublimation Printer - Epson SureColor & HP Printers - Dye Sub, DTG, Sign, Photo & Giclee (dtgweb.com) Coffee mugs, mouse pads, shirts...

Again I ask what size of items do you want to do? It will determine what kind of printer I would suggest. My experience with sublimation is running large volume printing for a promotional products company for 7 years with Epsons, Mutohs, and Roland/Chinese clones, at one time running 12...

Check the following IP settings: VP-540 through the panel menu, setting for printer in Versaworks, and the computer network card. You can check the computer IP setting 2 ways - CMD - ipconfig, or in the network properties for the network card through the control panel. If your IP configuration...

Have you tried a different ethernet cable?

Was the sample printed in Uni or Bi-directional?

See attached...

What is the largest thing you want to print in sublimation? Epson's new desktop sublimation printers are a hot item now, easy to use and the ink is cheap!

Any update?

Frank, See attached sketch. To you designers out there, be kind. I'm not a designer, I just make sure what you design can be printed...

I saw that photo before. That's not what I need to see. Position the print head in the middle of the printer. Take a picture showing the space between the print head and the platen.

Please post a pic showing the gap between the printhead and the platen. I need to see if the printhead surface is parallel to the platen. Also, the printhead has a front and back, with F marked on the front circuit board and R marked on the rear circuit board. Is it in the carriage in the...

Frank, Please post in English...

Netsol, Please chime in when you feel it's appropriate, as these are often collaborative efforts! No, head rank will not cause this, but should be entered to ensure the best operation of the head and insure it's longevity. As I understand things, some of what the head rank does is to apply the...

Look at the head from the front bottom and see if it looks perfectly parallel to the platen. As balstestrat asked, has the head rank been entered? If both of these conditions are ok, I would suggest powering down, unplugging the main power and reseating the cables on the print head.

I know it might be a pain to translate, but most of us that can give you expert advice are English speakers... Is the printhead seated correctly in the carriage?

Sorry to give you bad news, but you have some major work to do. First, I'm going to guess whoever installed your printer did not instruct you on the basic weekly maintenance. The cap area needs to be completely cleaned or better would be to replace the caps with new Roland OEM caps. Also, clean...