Fellers as a whole is going down in customer service, pricing, and every other way. This is straight from our franchise office posted a couple of hours ago:
"We wanted to address a post that was left in the FORUMS yesterday. There were some concerns raised regarding Frank Fellers opening a new business. We reached out to FELLERS and the following is their response to these concerns.
Over a year ago, Frank Fellers has stepped aside and is no longer an employee of FELLERS. He is still the owner but has absolutely no input into decisions and day to day operations of FELLERS. Frank is also the owner of Cheetahwrap and is promoting his company through SpeedDwrap. This is one location that does color change only, the facility is located in Tulsa OK with no plans to add additional locations. SpeedDwrap is a test facility for Cheetahwrap. The facility has no printing, laminating, or plotting capabilities and offers only Cheetahwrap color change vinyl (30 colors total). If a customer requests a color from a name brand or outside the Cheetah wrap color offering, they are referred to a local shop that does color change in the brand or color requested. The purpose of SpeedDwrap is to focus on the low-end market and boost demand for color change. SpeedDwrap is not a sign shop or printed wrap shop of any kind.
If you have any questions or concerns, please contact Lisa Smoke. She’ll be happy to discuss with anyone that has individual questions or concerns. Lisa’s direct number is 480-254-3039 or by email
lisa.smoke@fellers."