I was wondering if you have ever sold a customers account to another sign company instead?
Some of these customers I would have payed the other shop to take....I have been doing a "simple" lettering job for a company, name and DOT numbers. Well I have over 3 hours in what was supposed to be simple lettering to get them by the DOT. When we finally got the simple lettering figured out they asked how much and I told them our standard lettering rate and our art charges. they freaked out. 3 hours of work that could have been done in 5 minutes. Well they kept coming back wanting to see the difference between Helvetica and Arial, then Arial Bold, no wait helvetica Cond, no wait......Then the colors....
We offer a custom lettering package and then a "contractor special" that is to just be to get legal for the departmet of transportation (one color simple letters). They went with the special and was really wanting a full custom package...but it is just a sticker they said.
I believe the sameSignManiac, Engineers can make good money and I do okay in my eyes. But there is a certian satisfaction in working for your self. My father said that "if you do somthing that you love you will never work a day in your life." Now I know that owning a business is not all roses and is alot of work but if you have a passion for what you do it can make going to work each and every day more enjoyable. Also I make a salary at my job and no matter how hard I work I take home the same income. In working for yourself your the one who determines how much money you make to an extent. Ofcourse there are many factors that contribute to how sucessful you are. But I believe that if you have a passion, drive and desire that you can be sucessful. Yeah some years I may make less and some years more and mabey I will never make what I make as an engineer but I will never know unless I try and life is too short not to try.
Sorry to get off track here on this thread I just thaught that this comment warranted a reply.
SignManiac, Engineers can make good money and I do okay in my eyes. But there is a certian satisfaction in working for your self. My father said that "if you do somthing that you love you will never work a day in your life." Now I know that owning a business is not all roses and is alot of work but if you have a passion for what you do it can make going to work each and every day more enjoyable. Also I make a salary at my job and no matter how hard I work I take home the same income. In working for yourself your the one who determines how much money you make to an extent. Ofcourse there are many factors that contribute to how sucessful you are. But I believe that if you have a passion, drive and desire that you can be sucessful. Yeah some years I may make less and some years more and mabey I will never make what I make as an engineer but I will never know unless I try and life is too short not to try.
Sorry to get off track here on this thread I just thaught that this comment warranted a reply.
Great information Fred...I look forward to reading more!!
I have a question for you, as well as anyone else who might have experience with this! You said "I have fired more than one top level customer" and I was wondering if you have ever sold a customers account to another sign company instead?
oy vei...advising ppl to low ball, yikes. from experience i can tell you that this is a flawed plan. when i opened my own shop i had this misguided idea as well...my experience of using this method of low pricing to build a client base was that yes, i was busy (you were correct about that) i attacted the clients that cared about one thing (price), the work that they wanted was not pieces that i would have been proud to put in my portfolio (simple, plain, cheap)...and then when you realize you are not making money or as much money as you should be (we are in business to make a profit correct? and that is not a bad thing...if you are self employed and making the same (or less) money than you would be making working for someone else..why be self employed?...the goal is to make a profit)so when you are forced to raise your prices or if you are lucky and not forced but choose to raise your prices because you realize that working for peanuts is not much fun you will lose many of the clients that you attracted because of your low prices...those customers as a whole are not loyal, they will go where the low prices are.
this can be a very dangerous route to take and came very close to putting me out of business many many years ago. there is another round about way to go about this that is much safer in my opinion than simply being a lowballer as your overall "marketing plan" and that is to utilize loss leaders to bring in customers with a product that you are willing to sell at a lower margin to get them to do business with you so that you have the opportunity to show them what you have to offer and hopefully sell them additional products and services at prices with a normal profit margin.
i would much rather that people took a look at their existing clients and identified who they serve well and work well with, who their most profitable clients are, what type of work you do well and what type of work you enjoy doing and then develop a marketing plan to attract more of those clients.
I only quote by the hour on certain types of jobs.
After 20+ years in the business I can work much faster and be more productive than someone who has only be doing this for a few years. Why punish yourself for being experienced?
Screw pricing, everyones looking for the bottom dollar, so take your materials (hardly nothing in cut vinyl) and add $.5 and BAM! you win.