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What I'm thinking is maybe he had his computer setup on a static IP prior to this new setup and the new router is using a different configuration. In that case he would just need to change the computer's IP or just tell it to use DHCP.

Check your PC's IP address to make sure it's in the same subnet as the printer too.

Clean your encoder strip. Sometimes a dirty one causes similar issues. Other than that, it looks like an electrical failure of some sort. It could be the head, head cables, or anything shorting out along the head circuit.

Shoot me an email - support@solventinkjet.com I can quote you on the Mutoh UV bulk system.

The real benefit of having it set up with static IPs is so that you don't have tell your RIP the new IP address of the printer every time the DHCP server hands out a new IP address to the printer. Xfinity guys tend to be used to consumer level printers that have windows drivers. Windows drivers...

I don't work on those models but they are similar to what I do work on so figured I 'd chime in since there isn't a lot of activity on this thread. Those heads are fairly resistant to head strike damage. I would suspect a possible cap top/maintenance station issue. A lot of times what happens is...

Try converting the Pantone spot color to whatever color space the file is in; RGB/CMYK. Pantones and gradients don't work well together a lot of the time, especially with transparencies.

Make sure your pinch rollers are in the proper designated areas. Sometimes on this model the pinch rollers drift a little bit every time they are adjusted and can get knocked out of position. There's supposed to be an error code for it but it doesn't always trigger. If the roller is out of...

I've got an email into Mimaki once they are back in. Hopefully someone on signs101 can give some insight as well!

It's a good entry level price for that size flatbed for sure. It's just weird that a 60k plus printer in 2024 doesn't have ethernet.

I've tried using different model profiles and they don't work for some reason unfortunately.

The JFX200-2513 doesn't have ethernet. Which I agree, is crazy for such an expensive machine!

Get an ethernet USB hub. That way you can run an ethernet cable from your RIP to your JFX and plug in the USB. It will be like the printer is in the same room.

Here's the profile page for that model, although I took a look and there aren't nearly as many as the SS21 inks. But hopefully more than you've been able to find! https://mimaki.com/product/inkjet/print-cut/cjv150-series/download.html In the very beginning, the ES3 inks would scratch off a...

Oh gotcha. Yeah that complicates things. Rasterlink won't let you put those marks on for sure. Hopefully someone has a macro or plug-in they use that they can recommend!

Have you tried using the copies function in Rasterlink? You can just design one sticker, save it as a PDF, send it to Rasterlink, tell it how many you want to print and cut, it will nest them for you and you can choose the spacing etc. and there's an option to add a cut line which would make it...

What's your machine model? They're hard to find on Mimaki's site but they're there. It's specific to machine model though so let me know and I can send you a link.

Any damage on the head surface? Looks like maybe there was a head strike.

I can serve 4 customers with email in the time it takes to serve one on the phone and I can go back and reference the emails to serve them better in the future. I get why some people like phone calls better which is why we still do it but at the end of the day, more customers get what they need...