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  1. Issue with either Versaworks or Adobe Illustrator.

    Try running VersaWorks as administrator.
  2. Weird Cutting issue on my GRAPHTEC. What the heck is this????

    Check that the carriage is tight to the rail. What model of Graphtec?
  3. Roland XR640 ink detection problem

    If you're in the service mode, go to the sensor test menu and see what the cartridge sensors are telling you. Have you tried powering down and pulling all the cartridges, then power up and reinsert all the cartridges one by one? Are you using OEM inks or third party inks. At least for...
  4. PerfCutContour Settings Illustrator/Versaworks

    Try running Versaworks as an Adminstrator. Right click on your shortcut and select "run as administrator" and see if that changes your results.
  5. What happened here? Bubbling

    Like discussed in the thread Boudica linked to, and for some reason this seems to be popping up a lot lately. We've had a couple of customers with similar complaints, but the spec sheet for 3m 40 states when applying to Polycarbonate - "Might require drying with heat before use" If this was...
  6. PerfCutContour Settings Illustrator/Versaworks

    I opened this in VW and it shows both lines as cut and perf cut lines. Look at your queue properties and make sure that convert spot color is selected on the File Format tab.
  7. RF-640 printing issues

    Pictures?
  8. PerfCutContour Settings Illustrator/Versaworks

    check the options when you export your file. Make sure that you're not converting spot colors to CMYK (or any other format). Good Luck
  9. FC-9000

    Check your prints, sometimes the printer will actually be warping the prints. Make sure you know what you're fixing before you try to fix it.
  10. Omega 6.0, edge II communication problem

    Those adapters are very finicky. If you plug them in before installing the driver, you can load a generic Windows driver that will want to take over. If you've loaded the latest driver, you could try using a different USB port and it might load the correct driver. If not, I spent about 30...
  11. VG 640 Ink waste!

    Are any of the inks expired?
  12. VS540i blobby issue with nozzle check

    Is the ink OEM or third party? Are the inks fresh?
  13. Graphtec FC8000 Push Roller Replacement

    You can still get the part that breaks, just not the whole assembly so you have to remove the assembly and disassemble it and then reassemble with the new piece. It's called the pinch roller base. Basically you mark where the dogs are on the back with a sharpie so you can put them back in the...
  14. Anyone using Flexi with HP 700W?

    Lc and Lm are considered part of the Cyan and Magenta channels and aren't considered spot colors.
  15. VG 640 test print woes

    How long has it been since you replaced your cap tops? It might be time for some preventative (though technically it's a little late to be preventative) maintenance. Good Luck
  16. FC8600-130 inconsistent cutting depth

    Just make sure that you get all of the old adhesive off before you put the new cutting strip on, or the new strip will have bumps under it that will give you the same problem. You can remove it with elbow grease or I found the last time that if I use Roland cleaning fluid the adhesive comes off...
  17. Suggestions How often do you all get your Gerber equipment serviced?

    Like White Haus said - most of our customers will only get them serviced when they have problems with them. We have some customers with multiple Edges that will get them all serviced when one has a problem. However, we've seen some issues with getting parts, so, if this is your main source of...
  18. Anyone know what Grimco charges for service calls?

    I think Seal does all their own servicing. Have you called them?
  19. Switching from Vertelith to Onyx

    In my experience, while a RIP can be the cause of banding, it's not usually the first thing I would look at. More often it's machine related or environmental -usually low humidity causing static related issues. I think Onyx does a great job of color management though and you won't be...
  20. Basic mechanics of the HP Latex 800

    If there is one color dripping, check those print heads - it may be time to replace them. If it's all colors then I'd look at the maintenance cartridge like balstestrat said. Good Luck
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