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Is the plotter set to the tangential blade or the swivel blade?

Fluorescent Pigments have never worked well outdoors. They work by taking UV light and converting it to visible light to make the pigments pop. There's only so much converting that can be packed into a pigment, then it stops boosting the color and your left with a faded graphic. Even indoors...

Always important!

Well, running faster usually means that you're going to loose accuracy. I wouldn't rely on specs to tell you how fast you can cut "your work" That's just a number as to how fast they'll let their motors spin. I don't think much has changed in either machine as far as the X-drive components, so...

It sounds like you kind of answered your own question. Your primary criteria is tracking over long distance and your experience with the two plotters shows that the Graphtec tracks better. I don't know how small you need to cut, but (just to show what it can do, not because I would recommend...

I would say that calling it a "Demo" printer is misleading. I've been responsible for may demo printers in my career and unless we were printing samples to hand out at a trade show, they would not even run a full roll. We typically kept them for 6 months to a year (the time frame is usually...

I used it when replacing a rotted fence post. It's the Latch side of a gate. It was probably 10 years ago when I first heard of the stuff. The post is still solid, even after years of the gate slamming closed on it.

You can only run one Edge at a time via USB on a computer. You're likely confusing the ports. Try unplugging the Edge 2 and see if the Edge 1 will work.

The service app requires a code from Roland that is tied to the serial number and good for three days. You'll have to work with a Roland tech for that.

I think there is a feed encoder disk on this printer that you can try cleaning. Also, if your black nozzle test isn't perfect at the ends it will throw your feed calibration off. More luck

You can just buy 2 left ones and switch turn the pinch wheel around so the dot is on the outside. No other difference. Good luck

When I see scan motor errors, I always try cleaning the encoder strip first. Use an alcohol wipe or a lint free cloth with isopropyl alcohol. Costs nothing and more often than not solves the problem, especially if it errors out in the same area every time. Good luck

It's not unusual for the sheet cut blade to interfere with the pen block if it doesn't reset normally. As JB said, take a pen or pencil and push it in the left side of the carrage and make sure that the plunger is out (to the left). With the power off, can you move the tool holder up and...

It probably depends on the life expectancy of the print. If it's for a weekend promotional, you could probably get by without the laminate, but if the bus will be washed with the print on, it needs to be laminated. Overcoat is not a replacement otherwise no one would put laminate on vehicle...

Yes it is in the Adobe program folder.

They also have to pay that tech $50 per hour when he's not doing billable work as well, so they're not pocketing the rest. They're investing it in a system that supports their customers. Do they bill you for the time spent on the phone trying to figure out what's wrong before they come onsite...

Versaworks 6 will not run the SPv series. You'll need to continue using VW5.

That's a long way from the old Gerber digitizing tablet that I mastered years ago. With the Numonics tablet and 4 button puck. I'm feeling old now...

I've never used anything but OEM, so I can't tell you what the difference is. I've seen many reports on this forum from members that I trust that say there is a difference. If you've had good luck with them, that's great. It may be an application issue. I've never had a problem with OEM cap...

No need to uninstall. Like the message says, initialize the application. It's in the start menu>Versaworks. This will return the software to a "New Install" condition. You'll need to reenter any devices and it will clear the job folders, but there's not a great way around it. Likely it's one...