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  1. Service call

    If it's been sitting for 2 years, it's probably not worth it unless you can do the work yourself and don't easily get frustrated. We generally turn away that kind of work anymore. Good Luck
  2. Roland SP300v

    Is there anything covering the rear media sensor - tape? vinyl? dust?
  3. Sp-300i Bad Quality

    Your magenta will likely continue to have problems till you take care of the deflection - new head, head soak, whatever it takes. You can probably improve the graininess of the artwork and the banding by printing in a higher pass mode. Also, make sure that your bi-directional and feed...
  4. Need Help Roland VersaWorks printer not connected even though it is connected (VersaWorks Windows 11)

    Go back to these settings and change your subnet mask back to 255.255.255.0. Basically the subnet mask will restrict where you device looks when trying to connect. Changing it to 255.255.0.0 just means that you're looking through a lot more addresses to find the printer. (Theoretically slowing...
  5. Need Help Roland TruVis VG3-540 Printing Darker Colors

    First off, you'll never get the green that shows up on my screen to print off of a CMYK printer. So proper expectations need to be set. Second, you're opening up Pandora's box of color management here - we can't fully answer this question in this forum. Roland Versaworks has a lot of...
  6. Feed Motor error 0008

    Does this happen with one media in particular? - which one? or different medias? Have you tried pulling slack off the roll? Does this happen when printing or cutting?
  7. Roland felt wiper replacements

    That part number does not match the picture you posted. It is only for part #5 below. Do you have an LEF or an LEF2? I don't know that we've ever ordered this part for any of our customers - it would be a special order part and I doubt any dealer would stock it - but I see that at this moment...
  8. Roland felt wiper replacements

    What felt are you looking for? - Sorry. I didn't notice this was an old post.
  9. Third Party Aftermarket Inks for Mimaki JFX / LUS-150

    I was just curious as to your reasoning. Price of inks is often a factor, but I've seen other factors as well. Yes, we're a Mimaki dealer, but your outside our normal territory, so I really wasn't expecting to make a sale here. I find it interesting that you're looking to save the money, and...
  10. rubber rollers for Gerber Odyssey and a Summa cutter plotter

    Gerber no longer supports the Odyssey, so if the Plotter doctor doesn't have them I wouldn't know where to send you. It wasn't an extremely popular plotter, so I doubt there's any third party wheels unless they used wheels that are compatible with other plotters. Summa wheels should be...
  11. Third Party Aftermarket Inks for Mimaki JFX / LUS-150

    You can have a sign fast, you can get a sign cheap, you can get a good sign. You can't get a good, cheap sign fast. Sounds like you're up against an immutable law. What is it you don't like about the Mimaki OEM ink? - just curious.
  12. Gerber Edge

    It sounds like a permission issue. Try running as admin and make sure that you have full read/write/delete permission in the Gerber App Data folders and Program folders. Also make sure that you don't have any anti-malware software blocking activity in the program. Good Luck
  13. Room temperature, and ink

    The Roland specs haven't changed much for their solvent printers: 68 to 89.6 °F (20 to 32 °C), humidity: 35 to 80 % RH. If you're operating outside that, you can expect problems. Their solvent inks are good for 2 years from the date on the cartridge (their "born on" date) assuming everyone...
  14. 2023: A Century of Neon in America

    I've seen neon signs that are decades old. There aren't a lot of signs put out today that have that kind of longevity. Gold Leaf is another that lasts. It's always fun to see either of these that are well done.
  15. Gerber edge foil not rolling up

    Sounds like the motor is still working. You should replace the clutches. Good luck
  16. Need Help cut being stretched from one edge

    Print and cut some squares with the cut line on the edge of the square. Make sure that you know the distance between the squares then measure to see if the print is moving or the cut is moving.
  17. Need help please

    Pictures too...
  18. New Omega 8.0

    It's really easy. If you have a font installed in Windows that hasn't been converted, it will show up in the Font Converter list. Select the font you want to convert, it will give you a preview. I've never had to adjust the settings, just click convert. Depending on what version you're...
  19. New Omega 8.0

    What's your limit? If you're talking about what's available from Gerber, you're not seeing everything. Using the TrueType font converter, you pretty much have an unlimited number of fonts available to you.
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