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When it's connected via the Gerber USB to Parallel adapter in Omega, you select the USB connection, not the LPT connection. Did you try that?

When was the last time you replaced your maintenance station. If it's been more than a year, that's the place to start. As Heyskull said, the pump could be going and/or the cap top could be swollen and causing ink to wick across channels. Even if you soak your head, without a competent...

Check your firewall and antivirus settings. They often get in the way of sign software and communications with external devices. Usually you can turn them off for a short time for diagnostic purposes, but for long term, you'll want to add an exception to the security software for you sign...

Is the blade facing the right direction as it cuts? When you replace the theta belt, you have to make sure that the blade faces the correct way when it resets.

Yup, my bad to include that one. :oops:

I usually put the bottom of the print head in some cleaning solution and suck up through the manifold rather than push down into the head. The ink channel opens up as you go up, it gets narrower as you go down, so if you push, any solids are more likely to get trapped rather than coming up and...

If it's cutting with the test cut button, then it would appear that the printer is capable of cutting. As a test, try the cut test at different points across the platen. If it cuts all the way across, then it's probably a file or RIP issue. If it doesn't cut all the way across, then you...

I'm with Color Crest on this point. Rendering intents (the basics - Perceptual, Relative Colorimetric and Absolute Colorimetric) affect colors that are outside the gamut of a particular profile. Grays (or Greys if you prefer) sit solidly at the center of most profiles, so no need to adjust those.

I'm pretty sure that they used a process similar to how a RIP software would. They know the LAB value of the color they're trying to match and they get as close as they can within the gamut of the CMYK system that they use to print the books. Any wide format printer that I've had access to...

If you turn it off in back so there's no motor resistance and remove the platen, you can, with some difficulty, just move it by hand. Probably enough to clean it, but I wouldn't want to have to turn it too much. Good Luck

I see where the question comes from - the center panel shows that it's a postscript file. I wonder if you tried importing a PDF file if the preview would work.

Andy, to my knowledge Versaworks has never suppported CDR files. My understanding (I'm not a Corel guy so I may be wrong) is that the CDR format is highly proprietary and only works well with Corel. I do see that Flexi has a CDR 8 import filter, so I may be wrong.

The next step would be to initialize the software then. Make a note of your IP address before you do this as it's a pain to find it other ways on that printer. Once you have the IP address of your printer, then go to the start menu, look for the Roland VersaWorks folder, then click on...

If color accuracy and consistency is a thing for you, then you need to get a spectrophotometer and learn to do it right. But, understand that this won't guarantee that you'll be able to hit all of the colors that you want to. There are limits to the gamut of any device. If you can't do that...

In general (I have NO EXPERIENCE with Colorado inks, just so you know) UV inks will have a 1 year life from the date of manufacture. This has a bit of cushion built into it, but they cannot control how the ink is stored after it leaves their facilities. UV inks are more sensitive to...

Roland has actually re-engineered their dampers to work better on their printers. They may work just fine, but I'd contact a Mutoh dealer and get the genuine Mutoh dampers for that printer. Better safe than sorry. Good Luck

Clear out your queues. You've probably got too much loaded in there. I recommend my customers remove jobs from the queues once the customer pays for the job.

You need to install the printer driver when you set up the printer in VW. Make a note of the IP address, then remove the printer from VW and add it in again. Look for the option to add the printer driver, then it will show up in your windows printer list and you can send jobs to VW using the...

These CMYK values are based on offset printing using vastly different inks than most of us are using. So the CMYK formulas that you find on a Pantone cross reference - either the book or the web lookup - may get you close, but likely won't be a match - (here's where you need to decide what Delta...

Good Catch - I went back and looked and yes, I can see a little shift in 4 and a slighter shift in 3. It's not as obvious as 1 and 2 though (and a picture is never as good as the actual print). With all of them having some shift, I would do the bias alignment - which is done on the full...