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Last word from the HP tech, there's no way to know what remote sensors are now fouled up and would recommend demanding a new unit from our supplier. Sent from my XT1575 using Tapatalk

Back to bad news again. They are going to have to replace other electronics that have failed or will not reset due to the bad firmware flash. Based on the time of day, figure we are probably going to be without the new printer until Monday. Have to see how quickly they can get parts shipped out...

The 500 shares a lot with the 300 series, but I guess just enough different to cause issues. Down in the SE corner of Kansas, the tech from Arkansas is the only guy within driving distance with any training on the 500s. Good news though, tech will be in this afternoon, next 20 minutes or so. I...

So, I have a box sitting here with our replacement SSD. Got an email this morning at 6:38 with the subject stating Work Order Re-scheduled. So, we go from Tuesday (which apparently was a misunderstanding between our supplier and HP) to today, and now, who knows when. No one has yet to call us...

So, the tech may of screwed up the printer. Don't know if having Nexus firmware on a thumbdrive that was plugged into the back of a printer that need Storm firmware can cause it, but that's what he did and we are once again, on the install day of a L560, waiting on an HP tech to come in and fix...

So, FedEx Freight throws out dates with no idea if they can actually manage delivering it by then. Three days after the original stated delivery date our printer was delivered. Problem being, Grimco didn't want to commit a tech to drive in until the printer was delivered, and when it comes in...

We picked one up a while back, did double duty as a secondary heater for our L25500. IMO, do not buy an Image1Impact unit. Its just a relabeled (isn't everything) Infratech heater. Check out ToolTopia, they sell the SR-2(INF171015) which is basically the Hot Shot HS1650X for around $100...

I emailed our outside sales rep for the company and she said she forwarded my email to a few people and is looking into it. Mistakes happen and I think I know why it was wrong the first time, just not being resolved well this time.

Have to check on the voltage later, but it was the same error code.

Only time that error happened to me was running banner at 4 pass at the highest heat setting. I don't think the power supplies inside the printer are to the spec they specified in their spec sheet for the printer.

Replacement unit is in the back of a FedEx truck as we speak. With luck we will have it setup Tuesday.

Just asking, but how are your incoming voltage levels? And what temps are you printing at when the error occurs?

What should be a rhetorical question but I'll ask anyways. When you order vinyl by the yard from a supplier, is there ever a reason that you should expect it to come in 6 inches short? And then how would you feel if the supplier says that "They absolutely sent an extra yard of vinyl" suggesting...

The one thing I seem to of found, through recommendations of others here, is be sure to call in and note every time you have an issue with HP. Now it seems like in your case its either working or not, where as for my issues it didn't completely shutdown operations. And the fact that they like to...

Maybe somebody figured after having a blowout on our crane truck yesterday we needed a break. Supplier just called and HP approved the new unit, don't have a delivery date just yet, but it's coming. Sent from my XT1575 using Tapatalk

Assume the file association with Flexi is set for the fs extension? Sent from my XT1575 using Tapatalk

So. . . . . we are waiting. on some committee in Barcelona to decide what is going to happen with out printer. HP (America) has stated that they have replaced every part that would have something to do with the maintenance kit and printhead carriage movement and have no idea what else they can...

I've had instances were a file gets uncooperative up and copying to a new window fixes everything, never with outputting to PM, but one to remember for the future.

Are you doing the three copies as a layout in Flexi or are you selecting one and selecting 3 copies in Rip & Print?

It looks like only the unprinted areas have any type of the holographic things going on, possibly in light colors as well?