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Certainly sounds like a fair deal, the warranty alone seems worth that. Never had a GS 6000 myself, but a good friend did, and had some troubles initially with it - finally Epson got it straightened out and worked fine afterwards. They are decent machines, basically built around a Mutoh...

The point about your maintenance station working properly is spot on. These Mutohs work flawlessly when the maintenance station is clean and maintains a good seal on the head. If you have a good seal on the head and clear drain lines, chances are the pump will suck out any clogs after doing a...

I have to agree with Gino, for dead-accurate cutting a sprocket feed can't be beat. But that also limits you to only using 15" vinyl rolls for most of those machines. However, the tangential head of a Summa is also a great benefit if what you're doing isn't going to be long runs beyond 5-6'...

If you or someone you know is in the market for a new machine, many new companies offer a "trade in" credit for turning in any printer above 54" wide - even if it doesn't work. I think most recently Mutoh was offering a $4000-5000 deduction off the price of a new printer. But otherwise, yes...

Looks like you are running the wrong profile for that media

We put a Bulk system on our 1624 the day we got it last November. It has never run OEM ink. We use JetBest ink and a Knight bulk system, you have to buy cards and replace them, but the savings over OEM are huge.

We've been doing grad banners for 4-5 years, and this year was the first time we had an issue with a photographer. A customer had emailed us a copy of a photograph which had the studio's emblem on it, my employee called the studio and asked if they would grant us permission to use the photo...

Trakers, I've been eyeing the electric raise/lower unit. Which one was the exact one you bought? *FWIW - our original AK-600 is still running strong as well, but in the last year or so I can see where the electric raise/lower feature would be helpful. My employee sometimes doesn't get the...

Your situation sounds so similar to mine and also a close friend who owns a print/sign shop in Cleveland. Both of us for the past 2-3 years have been swamped with work, while trying to stay lean and mean and not trying to hire too much help. It's a struggle, and a lot of responsibility and...

Really having a hard time keeping up. My one full time guy is working a lot of OT lately, so I have to bite the bullet and figure out how to manage hiring a second. Sales are up just over 40% from last year, but every job seems to be rush, rush, rush. Nobody seems to plan anymore... Seems...

OK, can you get a flashlight and physically "see" that the head is making good contact with the capping station? If the cap and head aren't making a good seal then there is no way ink is going to be drawn by the pump. Also, can you see any air bubbles in your ink lines? If so, you have an air...

Oracal 3651 clear is all we use here. Holds up well enough to last several years outside and is made for printing.

Typically in the 1204 models the main issue is the very small/tight drain lines. They tend to clog easily and thus prevent the pump from clearing the cap and head. Many times I had to disconnect the drain lines and work to flush them out, often with chunks of hard-gooey ink coming out in...

Again, I agree with all that has been said - and in fact, I requested we be paid 100% full up front, which they did via credit card because it was a rush. Looked back and see we invoiced this last month on the 17, so they "might" have some recourse with the credit card co. if they want to be...

Well, I agree, but I still don't understand what the difference would be, and honestly I feel bad for them. Granted, I am 100% sure it's nothing we did, vinyl was discussed and agreed upon, but I can't know conditions, install temps, installers, etc... My gut tells me some kind of paint issue.

No, this was discussed with them in advance. I told them I could not get Gerber vinyl from my local vendors - and they agreed to use the 3M vinyl.

Agree on all the above, and no, have not seen pics yet.

No, they had a first batch or batches of film that they supplied. I don't know if they screwed up and didn't cut everything they needed to or...? But the situation was they needed this faster than they could cut it and ship it from Texas . (We basically did it and delivered it next day) I...

OK, so a month or so we did an emergency job for a large qty of cut vinyl. The customer was a sign shop in Texas, their contact said to match Gerber high performance white vinyl. I was told by some here and elsewhere that 3M and Gerber are basically the same thing, so we ordered 3M 7125 high...

If it happens in both directions (forward/reverse) I would most likely suspect the bearings, but I have no experience in how to remedy that. Unless some piece of something has gotten wedged along the roller somewhere and is riding/grinding along as it moves...?